Hello all, Elastic is looking for support engineers based out of India.

The team is spread across 12 time zones and 15 countries and yet we operate as a unit, as a family. We are massively distributed yet lovingly intimate. The service we deliver is caring, empathetic, and human yet ambitious, direct, and comprehensive. We don’t do it alone, as we are tightly integrated with our core developers in a way that is real, genuine, and never taken for granted. Our team is a dream for someone seeking honest, hard work and rewards. It is a nightmare for anyone afraid to ask questions or be questioned — always forward, never backward. We have our good days and our not so good days, and we face them together, as a family. We listen. We solve. We guide. We get it. And we’re excited to bring on a new team member to love.

What you bring along:

- Proven experience in Technical Support in a technology businesses.

- A technical background in fields like; System Administration, Network Engineering, Software Engineering etc.

- Knowledge of databases or search software technologies

- Experience with SaaS and/or Distributed systems

- Proven strong technical understanding of software products

- Collaboration with Developer teams on escalation issues

Those interested, please drop me a DM.