Hey! Looking for some advice for my side-hustle: ShipBlink 🚚📦 Question: What’s the easiest/economical way to maintain a CRM for my users? I’m wondering if there’s a tool i can integrate with to track: 1. Installations 2. Onboarding Completions 3. Tracking Milestones like if Customer has completed X or Y action in the webapp etc And according to their stage, I’d like to trigger an automated notifications to users at regular intervals(do we call it a DRIP campaigns?) I saw Customer.io but $150/month seems to be super expensive for a bootstrapped product, just started doing some revenue Ps: Currently I have an Integromat flow setup for sending onboarding email, and I do manual followups via email Any help is appreciated! 😇

Use erp next and customize?

Hey Sameer! Here's one article I wrote to help with CRM selection if you'd like to spend time on choosing the right one: https://medium.com/amitsarda/how-to-select-the-right-crm-for-your-business-8dcc73391c8c But since the process is simple, you can do this using Pipedrive easily. Happy to help you with the basic setup.

You can look into userflow.com but I'd also recommend using the free version of Mixpanel or Amplitude to better understand user behavior