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# puppet-enterprises
Slackbot
06/29/2023, 3:46 PMThis message was deleted.
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bastelfreak
06/29/2023, 4:01 PMyou want to update it or you want to know the current state?
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David Sandilands
06/29/2023, 4:02 PMits been escalated to a high priority ticket but there is no further update yet. I will highlight this on the internal channels
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vchepkov
06/29/2023, 4:03 PMI opened a sev2 ticket, my infra is totally dead 😞
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David Sandilands
06/29/2023, 4:09 PMThat's disappointing let me see what I can find out
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vchepkov
06/29/2023, 4:12 PMI have unlinked /etc/puppetlabs/puppetserver/code (I use versioned deploy) and puppetservers came online, so it's not as bad now
vchepkov
06/29/2023, 4:18 PMI think it could be to this process. kill doesn't get rid of it and I am hesitant to use kill -9
Copy code
pe-pupp+ 2468844 1 0 10:12 ? 00:00:01 /opt/puppetlabs/puppet/bin/ruby /opt/puppetlabs/bin/r10k deploy --config /opt/puppetlabs/server/data/code-manager/r10k.yaml --verbose warn --cachedir /opt/puppetlabs/server/data/code-manager/worker-caches/deploy-pool-1-2 environment production --modules --incrementalc
CVQuesty
06/29/2023, 5:32 PMyou could always use signal 15 which is a bit nicer, and will give you dditional output if STDOUT was respected….
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vchepkov
06/29/2023, 5:33 PMthat's what I did, no dice
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David Sandilands
06/29/2023, 5:35 PMJust to confirm is the workaround using unlinking still having impact?
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vchepkov
06/29/2023, 5:36 PMunlinking helped to bring puppetservers up
vchepkov
06/29/2023, 5:36 PMbut puppet code deploy still fails. and I think that process might to blame
vchepkov
06/29/2023, 5:37 PMshouldn't be running for 3 hours anyway
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David Sandilands
06/29/2023, 5:38 PMRight im just going to highlight this is not a everything working workaround if code deploy is still failing / running that long. I'm not sure they are clear on that
🤷♂️ 1
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vchepkov
06/29/2023, 5:49 PM Copy code
# strace -p 2468844
strace: Process 2468844 attached
futex(0x9981e0, FUTEX_WAIT_PRIVATE, 0, NULL