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# puppet-enterprises
Slackbot
11/28/2022, 4:28 PMThis message was deleted.
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jonathan.newman
11/28/2022, 5:04 PMHi @spp I’d suggest filing a support ticket to get some help with this issue. There can be multiple causes of startup issues, and support should be able help isolate the root cause.
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csharpsteen
11/28/2022, 5:08 PMService startup timeouts on FIPS are often caused by entropy starvation as the services initialize a lot of crypto routines during startup.
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Gareth McGrillan
11/28/2022, 5:13 PMthe following article might help: https://support.puppet.com/hc/en-us/articles/1500006142381-Linux-agent-is-unresponsive-when-started-in-Puppet-Enterprise?source=search
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Steve Hunger
11/28/2022, 5:43 PMThanks. Looks like I'm headed to opening a Service ticket. Other approaches are failing.
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Gareth McGrillan
11/28/2022, 6:15 PMOK - no problem - it must be a different issue !
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Steve Hunger
11/28/2022, 8:08 PMwell, now I'm not sure. After just letting it run it eventually starts (30 to 40 minutes). Still going to open a ticket. Thanks for your suggestions.
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