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# puppet-enterprise
s
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d
Well I am chagrined to share that it was a simple matter of making a
POST
request instead of a
GET
😳
🦜 2
m
Always good when its something easy! For a quicker response you may want to open a ticket in the support portal https://support.puppet.com/hc/en-us does your organisation have access? or do you need credentials sent out
d
Understood - we don't have access to the portal but we're still in an evaluation/roll out phase and haven't subscribed yet so I assume that's not something we'd get access to until we a have a full license?
m
Yeah you wont have access to raise tickets, until you finish the purchase of your licence, however the knowledge base at that url is un gated and open to all, so may help you in your evaluation
👍 1