Title
i

Ishaan

06/07/2019, 11:25 AM
Hello Everyone, I was facing an issue. I am using Prisma + Mongo ATLAS. While querying, I am getting an error "whoops. looks like an internal server error. search your server logs for request id: local ....". The prisma logs are as following : [INFO] Opened connection [connectionId{localValue:14, serverValue:52512}] to cluster0-shard-00-01-7tnam.mongodb.net:27017 [INFO] Opened connection [connectionId{localValue:17, serverValue:52512}] to cluster0-shard-00-01-7tnam.mongodb.net:27017 [INFO] Opened connection [connectionId{localValue:13, serverValue:52512}] to cluster0-shard-00-01-7tnam.mongodb.net:27017 [INFO] Opened connection [connectionId{localValue:18, serverValue:52512}] to cluster0-shard-00-01-7tnam.mongodb.net:27017 [INFO] Opened connection [connectionId{localValue:12, serverValue:47738}] to cluster0-shard-00-01-7tnam.mongodb.net:27017 [INFO] Closed connection [connectionId{localValue:107}] to cluster0-shard-00-01-7tnam.mongodb.net:27017 because there was a socket exception raised by this connection. com.mongodb.MongoSocketReadException: Exception receiving message at com.mongodb.internal.connection.InternalStreamConnection.translateReadException(InternalStreamConnection.java:543) at com.mongodb.internal.connection.InternalStreamConnection.access$1200(InternalStreamConnection.java:74) at com.mongodb.internal.connection.InternalStreamConnection$5.failed(InternalStreamConnection.java:500) at com.mongodb.connection.netty.NettyStream.readAsync(NettyStream.java:232) at com.mongodb.connection.netty.NettyStream.handleReadResponse(NettyStream.java:266) at com.mongodb.connection.netty.NettyStream.access$600(NettyStream.java:66) at com.mongodb.connection.netty.NettyStream$2$1.operationComplete(NettyStream.java:153) at com.mongodb.connection.netty.NettyStream$2$1.operationComplete(NettyStream.java:150) at io.netty.util.concurrent.DefaultPromise.notifyListener0(DefaultPromise.java:507) at io.netty.util.concurrent.DefaultPromise.notifyListenersNow(DefaultPromise.java:481) at io.netty.util.concurrent.DefaultPromise.notifyListeners(DefaultPromise.java:420) at io.netty.util.concurrent.DefaultPromise.trySuccess(DefaultPromise.java:104) at io.netty.channel.DefaultChannelPromise.trySuccess(DefaultChannelPromise.java:82) at io.netty.channel.AbstractChannel$CloseFuture.setClosed(AbstractChannel.java:1148) at io.netty.channel.AbstractChannel$AbstractUnsafe.doClose0(AbstractChannel.java:764) at io.netty.channel.AbstractChannel$AbstractUnsafe.close(AbstractChannel.java:740) at io.netty.channel.AbstractChannel$AbstractUnsafe.close(AbstractChannel.java:611) at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.closeOnRead(AbstractNioByteChannel.java:85) at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:146) at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:645) at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:580) at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:497) at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:459) at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:858) at io.netty.util.concurrent.DefaultThreadFactory$DefaultRunnableDecorator.run(DefaultThreadFactory.java:138) at java.lang.Thread.run(Thread.java:748) Caused by: java.io.IOException: The connection to the server was closed ... 20 more Has anyone face a similar problem? How to go about it? TIA.
h

Harshit

06/08/2019, 9:56 AM
Please check whether you have enable access from anywhere in the security settings. If not either enable access from anywhere or add the IP of the system where you are running prisma