Hi guys, my clients app is using Graphcool service, but apparently your service is down and our app is stopped for the last 15h

We don't have a general availability issue. Please reach out to support@graph.cool.

@nilan URGENT We already did that 16h (!) ago, but here again the request: Hi, We are having troubles accessing Mission models on our project (id: cjaccqlrv01n60134w9ttgozr). The problem is that graphcool-generated tokens do not work. When using «select user» in the playground the query «query { allMissions {id} }» results in internal error (Request ID: eu-west-1simplecje7kiv555cyt0104mju39tg1). Using «admin» properly yields result. All our users are affected.

Thanks, I'll look into this.

can you give us a time estimate? we are already working on redeployment to AWS because of the severe issue affecting every user and our current marketing campaign

As soon as possible 🙂 I will keep you uptodate via email.

ok thanks nilan