Noticing service impairment for the endpoints hosted at the us-west-2 region. Can anyone confirm and/or know the procedure to alert the Support team?

depending on your service level, report it in #general (for the free plans), or email support@graph.cool

sorry i was originally meaning to send it to general but realized i was in this channel after I sent it out. we also sent the email soon after.

No worries, you can always delete a message you sent too... Thank you for your understanding.