Hey there. The jupysql PostgreSQL guide recommends installing

psycopg2-binary

, then install

"pgspecial<2"

on top. But it fails because apparently

pgspecial

requires exactly

psycopg2

and can't recognize

psycopg2-binary

as something that "provides"

psycopg2

dependency. I raised an issue in the

pgspecial

repository: https://github.com/dbcli/pgspecial/issues/156 , but I have no idea what's the way out of this situation.

Hello, I'm trying to deploy a Flask app on Ploomber. I've got the following error message when running

ploomber-cloud deploy

and I'm not sure what's causing the error:

(...)
App compressed successfully!
Verifying file size...
Zipped files size 18.37 MB is within the limits
Deploying project with id: xxx...
Error: An error occurred: An unexpected error occurred. Please contact support: contact@ploomber.io (Request ID: r-a15fa35f)
If you need help solving this issue, send us a message: <https://ploomber.io/community>

Any idea of what I should do? Thanks.

Hi, please did anyone also experience this in project 4- "Damage grade" is now missing in the "building_structure" table. Before the migration to the new virtual environment, it wasn't like this because I've worked on the project before. I'll be glad if someon can help. Thanks

please help me debug this

RuntimeError: (sqlite3.OperationalError) unable to open database file
(Background on this error at: <https://sqlalche.me/e/20/e3q8>)
If you need help solving this issue, send us a message: <https://ploomber.io/community>

Hello everyone, I need help setting up my own domain on Hostinger, they don't have a DNS Alias entry there, how do I proceed?

File "C:\Users\zouxh\AppData\Local\Programs\Python\Python312\Lib\site-packages\ploomber_core\telemetry\telemetry.py", line 733, in wrapper self.log_api(**success) File "C:\Users\zouxh\AppData\Local\Programs\Python\Python312\Lib\site-packages\ploomber_core\telemetry\telemetry.py", line 524, in log_api posthog.capture(distinct_id=uid, event=action, properties=props) File "C:\Users\zouxh\AppData\Local\Programs\Python\Python312\Lib\site-packages\posthog\__init__.py", line 217, in capture return _proxy("capture", event, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\zouxh\AppData\Local\Programs\Python\Python312\Lib\site-packages\posthog\__init__.py", line 712, in _proxy setup() File "C:\Users\zouxh\AppData\Local\Programs\Python\Python312\Lib\site-packages\posthog\__init__.py", line 683, in setup raise ValueError("API key is required") ValueError: API key is required If you need help solving this issue, send us a message: https://ploomber.io/community

I am getting this error for my ploomber commands

API key for posthog?

When cupid-diagnostics , I come into the problem OSError: no files to open ploomber.exceptions.TaskBuildError: Error when executing task 'global_discharge_ocean_compare_obs'. Partially executed notebook available at /lustre/home/acct-iooldw/iooldw-user5/CUPiD/examples/cesm_tutorial/computed_notebooks/rof/global_discharge_ocean_compare_obs.ipynb ploomber.exceptions.TaskBuildError: Error building task "global_discharge_ocean_compare_obs"

please help me

Ploomber is a great platform for deploying Streamlit apps. But one thing I note here as a serious limitation is that there is no option for live edits, like the Streamlit community cloud. Once uploaded and hosted on Ploomber, that's it. No more edits, and if I want to make any changes, I want to delete the app, make changes, and re-upload it. I don't know if there is a way for live edits.

.

I noticed that the ploomber repo was archived on ~July 12th. Has maintenance of this repo ended or moved elsewhere?

Hi there! I have an issue with a data folder inside my streamlit ploomber deployment. Paths in the secrets pointing to this folder dont exist, it seems that the data folder, although in my repo, doesnt get included in the deployment. Does this mean I have to do the deployment through the CLI and explicitly include the data folder in the ploomber-cloud.json, so that it gets copied to the container? Or .zip deployment better? Would be nice to have a ploomber-cloud.json option/editor in the ploomber create (https://www.platform.ploomber.io/applications/create)

Hello! thank you for the nice platform and generous free tier 😄 I have a flask app deployed and it keeps getting stopped after around an hour or less of idle (the pricing page states 4 hours for community tier), furthermore when the app is in use it pings the backend for updates every few minutes, but despite that the apps keeps getting stopped after around an hour. (an api call is sent to the backend that makes an api call to an endpoint and forwards the response, these api calls are only done while the app is running). Is my deployed app considered idle despite the api calls? Is this a known issue? am I doing something wrong? I would really appreciate any pointers, and thank you so much. If you need any more information/the code to help me out further I'm willing to share the repo.

Hi guys, is it possible for pro users to change their log in creds when using Google as registration to regular email and password?

Hey, when creating an app with pro plan, the pricing says it will cost more than the $20, but a little message says no extra charges. Can you confirm it won't charge me? Also I only receive $15 of credits even though I paid $20?

It seems like google authentication is bugging unauthorized_client: Callback URL mismatch. https://www.platform.ploomber.io/social-login-proxy?returnUrl=/applications is not in the list of allowed callback URLs TRACKING ID: 95718c1f63760d30a12a

Hi! I have problems connecting to github. Before this screenshot this was displaying the repo i want to connect with, but currently it is not working.

Hello, my custom domain is working but I get a "connection not private" warning. The panel says the SSL certificate has been issued. Using hostinger as domain provider.

Me again! My trial ended earlier and pro plan charged a few hours after (yay!) -- I have a -0.17 credit and the app won't spin up. Stuck on web service pending.

Hello, so I signed up for the Pro plan and was given a 10 day trial, in my account it says II have a $5 credit limit. My app is currently using 1GB CPU and 2GB RAM. does that equate to $5 in 10 days? as I wouldn't wanna be charged more on my trial

This message was deleted.

Hi. I reached out about this issue a couple months ago and it has become an issue again. I have a Shiny app that I redeployed with some updates yesterday. Since then, I sometimes get a 502 error when trying to load the app. If I wait several minutes and refresh the browser, sometimes the app will start working again. I also am having issues with the app timing out and the screen going grey after only a few minutes (this doesn't happen every time I use it but tends to happen after it starts working again following the 502 error). When the screen goes grey, I have to refresh the app which means waiting for the app to pull data from several APIs again.

Good day, i tried to add my domain 3 days ago. My domain is currently on hostinger. I added the following on hostinger: Domain Status Type CNAME name CNAME value but it just says pending validation

Hello all

I have taken a professional plan and my billing has gone over the 5$ included in the free trial. Then now all my apps are unusable. I thought that I'd get 47$ of usage with this plan. Is that because I am still considered in the trial period even if I signed for the pro plan? How to get the pro plan activated now so that I can take benfit feom the 47$?

Thank you in advance for your help 🙂

Hello, I just registered on Ploomber with the community plan but when I tried to create my first panel app I got a notification "Community plan is being discontinued on September 7th" and the process failed. Is this the case? On the pricing page it still seems to be a valid option.

Hi, Ploomber Team! Could you help me review a charge that was made for the service? The amount is extremely high, and we don’t understand the reason for it @Eduardo @Ido (Ploomber)