Hello everyone - I new user and at the
# 🧶︱general
l
Hello everyone - I new user and at the moment I encountered problem for starter plan - what happen I recently downgraded from the Standard Trial to the Starter plan. The Starter plan pricing page shows multilingual-e5-large: 5M tokens/month included, but my usage dashboard shows 24 tokens / 0 tokens for this model. Can you confirm when this allocation will be applied? If anyone could provide some clarification Ill grearly appreciate. Thank you.
b
Checking into this for you! Can you confirm where you're seeing the issue, on the inference page in the lower left block (see screenshot) and/or on the usage page for your organization? Also, when did you actually do the downgrade? That will help me figure out if this is just a timing delay thing or if there might be an issue with how we display. https://cdn.discordapp.com/attachments/1510739130735263744/1511047753520648293/image.png?ex=6a1f0862&is=6a1db6e2&hm=87592b925dd4912acf8e6c7a09ebc823cbb0262a9885425face9d8de6ce58cf3&