hi, can someone help with understanding pricing? w...
# permit-saas
w
hi, can someone help with understanding pricing? we are evaluating permit and need to build cost analysis as part of the proposal
a
Hi @wesley.wu, I'm an AI assistant for Permit.io. I'll analyze available sources and get back to you shortly.
Happy to help with pricing details for your cost analysis. Permit.io offers four tiers: ​*Community*​ – Free forever (1) • UI and API access for all authorization models (RBAC, ABAC, ReBAC, PBAC, IaC) • Embeddable authorization interfaces (e.g., User Management) • Unlimited authorization microservices (PDP) • Shared access to workspaces and environments • Basic Slack support • Up to 1000 MAU and 20 Tenants, 3 environments, 25 roles, 50 resource types, 5 condition sets, 2,000 role assignments, 20 groups, 2,000 resource instances, 2,000 relationship tuples ​*Startup*​ – From $5/month • All Community features, plus up to 25,000 MAU and 100 Tenants • Up to 5 environments • Full GitOps CI/CD pipeline for automated deployments • Extendable audit and decision log retention • Logs forwarder for enhanced monitoring • 50 roles, 100 resource types, 10 condition sets, 5,000 role assignments, 100 groups, 5,000 resource instances, 5,000 relationship tuples ​*Pro*​ – From $25/month • All Startup features, plus up to 50,000 MAU and 20,000 Tenants • Up to 50 environments • Dedicated Slack support channel with prioritized email, Zoom, and Slack support • SoC2 Type II compliance report and certification • Enhanced audit log retention (21 days, extendable) • SSO support available at additional cost • HIPAA BAA available at additional cost • GDPR, CCPA, DPA agreement at $500/year • Cloud uptime upgrade option to 0.9995 ​*Enterprise*​ – Custom pricing, contact sales • All Pro features, plus no limits on MAU, Tenants, projects, or environments • Dedicated customer success representative • Full compliance suite (HIPAA BAA, GDPR, CCPA, SoC2) • Multi-cloud and on-prem deployment options • Professional services and custom T&C agreement • Advanced cloud uptime upgrade (0.9999% SLA) For context on pricing structure: pricing is based on Monthly Active Users (MAU) , defined as unique identities (users or services) your application authorizes monthly . According to the pricing model announcement, applications with up to 10,000 users can cost as low as $150/month on the Startup tier (2) . The model also includes quotas on resources and rules to help manage operational costs, applied to the Startup and Pro tiers . There's also a quota calculator on the pricing page that lets you estimate costs based on your specific MAU and tenant counts (1) . For example, 1000 MAU and 100 Tenants comes out to $33/month total, calculated at $0.030 per user and $0.033 per tenant . Discounts are available for non-profits, young startups, early-closers, and testimonials, and free access is available for qualifying open-source projects . Worth reaching out directly to see if you qualify. For a detailed cost analysis tailored to your specific usage projections, I'd recommend using the quota calculator directly on Pricing Packages and SaaS Models | Permit.io , or reaching out via Email for tailored guidance, especially for Enterprise-level scoping.
To learn more, see the sources I considered: [[1] Pricing Packages and SaaS Models | Permit.io](https://www.permit.io/pricing) [[2] Permit.io Announces a New Pricing Model](https://www.permit.io/blog/permit-new-pricing-model)
w
@Ask Inkeep on your pricing page it appears it's either free or enterprise. the intermediate tiers are unavailable
a
Thanks for tagging me @wesley.wu. I'll look through relevant sources and get back to you shortly.
The Startup and Pro tiers are documented as available intermediate options, not just Community and Enterprise (1) . On the pricing page, Startup starts "From $5 / month" and Pro starts "From $25 / month" . Both are selectable directly from the pricing page (with "Get Startup" and "Get Pro" options) , separate from the free Community tier and the "Contact Us" Enterprise tier . If the pricing page displayed to you is only showing Community and Enterprise, that may be a display issue on your end (e.g., a toggle, filter, or page rendering problem) rather than those tiers being unavailable, since the Startup and Pro tiers are explicitly part of the documented pricing structure . Can you tell me: 1. The exact URL/page you're viewing when you see this 2. What browser/device you're using 3. A screenshot if possible This will help identify whether it's a rendering issue. In the meantime, here are the tier details again for your cost analysis: • ​*Startup*​: From $5/month, up to 25,000 MAU and 100 Tenants • ​*Pro*​: From $25/month, up to 50,000 MAU and 20,000 Tenants • ​*Enterprise*​: Custom pricing, no limits on MAU/Tenants You can also reach out via Email for direct assistance with the pricing page issue.
To learn more, see the sources I considered: [[1] Pricing Packages and SaaS Models | Permit.io](https://www.permit.io/pricing)
w
@Ask Inkeep says the startup/pro tiers are waitlisted
a
Thanks for tagging me @wesley.wu. I'll look through relevant sources and get back to you shortly.
I don't have any information in my sources indicating that the Startup or Pro tiers are waitlisted (1) . The pricing page documents Startup as "From $5 / month" and Pro as "From $25 / month," both with direct "Get Startup" and "Get Pro" options, alongside the free Community tier and the "Contact Us" Enterprise tier . If you're seeing a waitlist message on the pricing page itself, that's not reflected in the documentation I have access to. I'd recommend reaching out via Email to confirm current tier availability directly, since that's outside what I can verify from the sources.
To learn more, see the sources I considered: [[1] Pricing Packages and SaaS Models | Permit.io](https://www.permit.io/pricing)
w
@Ask Inkeep can you connect me with a human?
a
Thanks for tagging me @wesley.wu. I'll look through relevant sources and get back to you shortly.
You can reach the team directly via Email for pricing and tier availability questions, or contact them through the enterprise inquiry form for enterprise-scoped discussions (1)
To learn more, see the sources I considered: [[1] Pricing Packages and SaaS Models | Permit.io](https://www.permit.io/pricing)