HTTP 500 errors don't necessarily indicate a Permit.io outage. When reviewing PDP logs, you may see HTTP 500 errors during sync operations, but these log entries do not indicate PDP disconnects or health check failures - they are typically related to client-side timeout configuration. (1) If you're seeing read timeouts during consistent update requests, the recommended configuration is to use the default

PDP_CONTROL_PLANE_TIMEOUT

(75 seconds) to allow the Permit API to manage request duration properly. Setting timeouts too low (for example, around 5 seconds) can cause unnecessary timeout errors in logs. To help investigate this issue, could you provide: 1. Which Workspace / Project / Env you are using 2. What calls you are performing (as SDK code or CURL) 3. Which PDP version you are running 4. Relevant logs from your PDP This will help determine if this is a configuration issue or something el

To learn more, see the sources I considered: [[1] Monitoring PDPs](https://docs.permit.io/how-to/monitoring-pdps)