Hi, I just purchased Permit.io, but my account still shows the free tier. Could you please check if there is any issue with my purchase or account upgrade?
Taha ÇEKEN
03/04/2026, 1:10 PM
I just purchased the yearly Pro plan and paid $874 for 300 MAU and 105 tenants, but my account still shows the free tier.
d
david
03/04/2026, 1:11 PM
Hi @Taha ÇEKEN I sent you a dm 🙂
o
Or Weis
03/04/2026, 1:18 PM
It just take a few minutes to sync sometimes
t
Taha ÇEKEN
03/04/2026, 1:23 PM
It’s resolved now. Thank you for the support.
💜 1
Taha ÇEKEN
03/04/2026, 1:24 PM
I have one more question. I recently purchased the 300 MAU and 105 tenants package. If our monthly active user count increases in the future, would it be possible to upgrade the plan accordingly?
d
david
03/04/2026, 1:26 PM
Yes, you can upgrade your plan as your usage grows. Permit.io's pricing model is designed to scale with your business based on your MAU and tenant quotas