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Could you share more details about the error you're encountering? Specifically:
• *What is the exact error message or code?* (e.g., 401, 403, 404, 422, connection refused, etc.)
• *Where does the error occur?* (e.g., PDP, Elements login, API call, dashboard)
• *What operation are you performing when it happens?*
With this information, I can point you to the relevant troubleshooting steps. Common errors include:
• *401 Unauthorized* – typically an authentication/session issue
(1) (2)
• *403 Forbidden* – usually a permissions/authorization issue
(2)
• *404/422* – often related to incorrect endpoints or request payloads
(1) (3)
• *Connection errors* – may indicate the server or PDP isn't running
(1) (4)
Please share the error details and I'll help you troubleshoot further.
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To help our engineers investigate, please also provide:
1. Which *Workspace / Project / Environment* you're using
2. What *calls* you're performing (SDK code or cURL)
3. Which *PDP version* you're running
4. Any *relevant logs* from your PDP