Ester Hatchuel
11/27/2025, 6:19 AMAsk Inkeep
11/27/2025, 6:19 AMAsk Inkeep
11/27/2025, 6:19 AM<wss://opal.permit.io/ws>. The connection error "[Errno -5] Name has no usable address" indicates a DNS resolution issue.
The PDP is trying to connect to the wrong OPAL server URL. According to the configuration documentation, the default OPAL server URLs are (1) :
• OPAL_SERVER_URL defaults to <https://opal-v2.permit.io>
• OPAL_SERVER_WS_URL defaults to <wss://opal-v2.permit.io>
Your logs show it's trying to connect to <wss://opal.permit.io/ws> instead of <wss://opal-v2.permit.io>.
To fix this, ensure you've set the correct environment variables in your Helm deployment :
env:
- name: PDP_API_KEY
value: "your-api-key"
- name: OPAL_SERVER_URL
value: "<https://opal-v2.permit.io>"
- name: OPAL_SERVER_WS_URL
value: "<wss://opal-v2.permit.io>"
Also verify that your PDP_API_KEY is correctly set with an Environment-level API Key as this is required for the PDP to authenticate .
To help our engineers investigate further:
1. Which Workspace / Project / Env are you using?
2. What calls are you performing (as SDK code or CURL) ?
3. Which PDP version are you running?
4. Can you share the full PDP logs including startup logs?Ask Inkeep
11/27/2025, 6:19 AMOr Weis
11/27/2025, 6:23 AMEster Hatchuel
11/27/2025, 6:34 AMOr Weis
11/27/2025, 6:41 AMOr Weis
11/27/2025, 6:41 AMEster Hatchuel
11/30/2025, 12:55 PMAlon Boshi
11/30/2025, 12:57 PMAsk Inkeep
11/30/2025, 12:57 PMAsk Inkeep
11/30/2025, 12:57 PMgrpc_service: google_grpc configuration.
To help our engineers investigate your specific setup:
1. Which Workspace / Project / Env are you using?
2. Can you share your complete EnvoyFilter configuration?
3. Which PDP version are you running?
4. Can you share the PDP logs when Envoy attempts to connect?
You might want to reach out over Email for detailed guidance on Envoy gRPC integration, as this specific configuration isn't covered in the current documentation.Ask Inkeep
11/30/2025, 12:57 PMOr Weis
11/30/2025, 1:00 PMEster Hatchuel
11/30/2025, 2:44 PMAlon Boshi
11/30/2025, 3:42 PMOmer Zuarets
11/30/2025, 4:08 PMEster Hatchuel
11/30/2025, 5:26 PMOmer Zuarets
11/30/2025, 6:37 PM