Chuck Chau
11/18/2025, 7:06 AMhorizon.opal_relay_api |WARNING | Could not report uptime status to server: got status code 503 from relay-api. This does not affect the PDP's
operational state or data updates.\n", "record": {"elapsed": {"repr": "0:03:43.577686", "seconds": 223.577686}, "exception": null, "extra": {}, "file": {"name":
"opal_relay_api.py", "path": "/app/horizon/opal_relay_api.py"}, "function": "_run", "level": {"icon": "⚠️", "name": "WARNING", "no": 30}, "line": 183, "message":
"Could not report uptime status to server: got status code 503 from relay-api. This does not affect the PDP's operational state or data updates.", "module":
"opal_relay_api", "name": "horizon.opal_relay_api", "process": {"id": 17, "name": "MainProcess"}, "thread": {"id": 281472985017632, "name": "MainThread"}, "time":
{"repr": "2025-11-18 06:59:00.254824+00:00", "timestamp": 1763449140.254824}}}
Is there any setting I did not set, like the uptime server url?Ask Inkeep
11/18/2025, 7:06 AMAsk Inkeep
11/18/2025, 7:06 AMPDP_CONTROL_PLANE_RELAY_API configuration (1) , which defaults to <https://opal-relay.api.permit.io> . This is a Permit.io controlled configuration that typically shouldn't be changed .
The 503 error (Service Unavailable) suggests a temporary connectivity issue with Permit.io's relay service, which handles uptime reporting. Since this is just for telemetry and doesn't impact authorization decisions or policy updates, you can safely continue operating.
To help our engineers investigate this further, could you please provide:
1. Which Workspace / Project / Env you are using
2. What calls you are performing (as SDK code or CURL)
3. Which PDP version you are running
4. Any other relevant logs from your PDP
If the warnings are too verbose and you want to reduce log noise, you can adjust the log level, though the uptime reporting will continue attempting in the background.Ask Inkeep
11/18/2025, 7:07 AMOr Weis
11/18/2025, 7:08 AMChuck Chau
11/18/2025, 7:09 AMChuck Chau
11/18/2025, 7:10 AMOr Weis
11/18/2025, 7:10 AMChuck Chau
11/18/2025, 7:11 AMChuck Chau
11/18/2025, 7:12 AMChuck Chau
11/18/2025, 7:12 AMOr Weis
11/18/2025, 7:13 AMChuck Chau
11/18/2025, 7:15 AMErrorCode: ForbiddenAccess, ErrorType: api_error, Message: The access for this object is forbidden using the provided API keyChuck Chau
11/18/2025, 7:15 AMOmer Zuarets
11/19/2025, 3:15 PMChuck Chau
11/20/2025, 5:37 PM--env PDP_ORG_API_KEY=<YOUR_ORG_API_KEY> \
--env PDP_ACTIVE_PROJECT=<YOUR_PROJECT_ID_OR_KEY> \
--env PDP_ACTIVE_ENV=<YOUR_ENVIRONMENT_ID_OR_KEY> \
are all defined.Chuck Chau
11/20/2025, 5:37 PMChuck Chau
11/20/2025, 5:39 PMAlon Boshi
11/20/2025, 5:45 PM