I don't have access to internal ticketing systems or the ability to check the status of ticket PER-12695. The sources I have available cover Permit Elements troubleshooting (1) and implementing multi-tenancy RBAC in MongoDB (2) (3) , but they don't contain information about specific support tickets. To check on your ticket status, I recommend: • Reaching out over Email • Checking any email confirmations you received when the ticket was created Is there something specific about Permit.io's functionality I can help you with instead?

To learn more, see the sources I considered: [[1] Troubleshooting](https://docs.permit.io/embeddable-uis/troubleshooting) [[2] Implement Multi-Tenancy Role-Based Access Control (RBAC) in MongoDB](https://www.permit.io/blog/implement-multi-tenancy-rbac-in-mongodb) [[3] Implement Multi-Tenancy Role-Based Access Control (RBAC) in MongoDB](https://www.permit.io/blog/implement-multi-tenancy-rbac-in-mongodb)