Permit

Hi <@U08R2V28JDC>, I'm an AI assistant for <http://Permit.io|Permit.io>. I'll analyze available sources and get back to you shortly.

I don't have information about the `/permit-ticket-status` command or ticket PER-12695 in the available sources. The sources discuss implementing multi-tenant RBAC in MongoDB with <http://Permit.io|Permit.io> but don't cover ticket status commands or specific ticket tracking.

If you're looking for information about checking ticket status in a <http://Permit.io|Permit.io> implementation, the sources do show how tickets are managed in a multi-tenant system with these statuses <https://www.permit.io/blog/implement-multi-tenancy-rbac-in-mongodb|(1) > <https://www.permit.io/blog/implement-multi-tenancy-rbac-in-mongodb|(2) > :

```
status: {
  type: String,
  enum: ["open", "in-progress", "resolved"],
  default: "open",
}
```

<https://www.permit.io/blog/implement-multi-tenancy-rbac-in-mongodb|(1) > , <https://www.permit.io/blog/implement-multi-tenancy-rbac-in-mongodb|(2) >

For help with a specific <http://Permit.io|Permit.io> support ticket (PER-12695) , you may want to:

•   Reach out over <mailto:help@permit.io|Email>
•   Check the <https://docs.permit.io/|Permit.io documentation> for more details

Would you like a general explanation of how ticket systems typically work with <http://Permit.io|Permit.io> based on my knowledge?


To learn more, see the sources I considered:  [[1] Implement Multi-Tenancy Role-Based Access Control (RBAC) in MongoDB](<https://www.permit.io/blog/implement-multi-tenancy-rbac-in-mongodb>) [[2] Implement Multi-Tenancy Role-Based Access Control (RBAC) in MongoDB](<https://www.permit.io/blog/implement-multi-tenancy-rbac-in-mongodb>)