ℹ️ Scheduled Maintenance Notice – EU Region
The maintenance window has been postponed, further notice to follow
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Sam Jakos
05/27/2025, 4:58 PM
Did the EU maintenance occur today? We noticed a short period with the cloud PDP being unresponsive from services hosted in AWS EU region in the last hour. Seems to be resolved now.
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Or Weis
05/27/2025, 5:30 PM
No, as per the update to this message, we postponed the maintenance window.
Might be an unrelated issue - I'll ask @Eli Moshkovich to take a look
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Eli Moshkovich
05/27/2025, 6:08 PM
@Sam Jakos I'm not seeing any related issues on our side. Could you please share more details—such as specific timestamps, or any error logs—so I can investigate further?
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Sam Jakos
05/27/2025, 6:37 PM
We were getting 503 errors from the PDP endpoint. I'd have to go dig for more precise timestamps and look if there were any more specific error messages but it looks like the issue was from around 1700 1744 UTC
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Eli Moshkovich
05/27/2025, 6:48 PM
@Sam Jakos I’ve reviewed our logs for the 1700–1744 UTC window and didn’t find any related issues on our side. Since you mentioned it’s resolved for now, feel free to reach out if it happens again—we’ll be happy to take a closer look.
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Sam Jakos
05/27/2025, 6:49 PM
@Eli Moshkovich thanks. We'll keep an eye on it and let you know if it comes up again.