Hey we had a customer say they can't login via soc...
# ask-a-descoper
c
Hey we had a customer say they can't login via social auth 2 hours ago (around 6:57AM PST). And in the photo their redirect url is not the one we configured in the descope app. or in google cloud. The endpoint currently works for me and has worked for our other customers in the past? did something happen on your end around that time?
s
@rapid-doctor-25622 can you help here ?
r
Hi @colossal-appointment-48082, Let me check that. can you please share your projectID?
c
thank you! my project id is P2Pt29vlPrUeAhiiMqoG9LbXncvJ and the redirect url we are expecting is
<https://auth.app.dopt.com/v1/auth/oauth/callback>
not
Copy code
<https://api.descope.com/v1/oauth/callback>
r
Can you please share what are the
Callback Domain
and
Callback URL
under Authentication Methods -> Social Login (OAuth) -> Google ? (If you are sending screenshot please make sure to hide the client_id and client_secret
c
r
It looks OK. Are you still encountering it? Is it possible the user tried to use project
P2QcDkNlTHZlboLC1WwKSGpPGrsu
Dopt (Dev)?
c
impossible the dev is localhost and this was a customer in production
hmm let me ask them if they are still encountering it
They aren't encountering it anymore. so strange that the redirect_url was sent as the wrong one
r
When checking as well i see the right redirect_url in the main site
We had changes in the OAuth configuration screen lately. i’ll verify if it could be related to that time of change.
c
oh neat. I didn't know about that splash screen. good debugging tip. and thank you Tal!
👍 1