Hey! I’m having a sudden issue where users are una...
# ask-a-descoperb
blue-smartphone-3502
07/13/2023, 4:47 PMHey! I’m having a sudden issue where users are unable to log in — haven’t changed anything in my codebase. Wondering if anyone has leads on what’s causing this issue?
g
great-diamond-35515
07/13/2023, 4:51 PMHey 👋
Mind sharing Which project ID are you working with? And also to export the flow from Descope console app?
I would love to help
b
blue-smartphone-3502
07/13/2023, 5:04 PMThanks! How do I export the flow? This is the project ID
P2LnGpVboyQR625V4CdNW6rr56f5g
great-diamond-35515
07/13/2023, 5:10 PMgo to the Flows page, click the flow that you run in the application (e.g. sign-up-or-in/sign-in) and export it
b
blue-smartphone-3502
07/13/2023, 5:13 PMHere you go!
s
square-vr-55083
07/13/2023, 5:21 PMLooping in @rapid-doctor-25622 too
b
blue-smartphone-3502
07/13/2023, 5:22 PMThanks! (Don’t worry about the “Failed to sign in, email does not exist” error message, I added the user, tried to sign in again, and still had the same error!)
g
great-diamond-35515
07/13/2023, 5:41 PM@blue-smartphone-3502 please try to import this flow - this should fix, we are working on understanding the root cause of the issue
great-diamond-35515
07/13/2023, 5:42 PMyou can import using this button
b
blue-smartphone-3502
07/13/2023, 5:43 PMIt’s working now, thank you!
g
great-diamond-35515
07/13/2023, 5:44 PMgreat! let us know if anything pops up 🙂