how do y'all recommend sending images?

Hey @colossal-appointment-48082 this is actually occurring due to most email frontends blocking base64 encoded images. You can read about it here: https://mailtrap.io/blog/embedding-images-in-html-email-have-the-rules-changed/#Inline-embedding-or-base64-images-in-emails Also referenced on item 2 here: https://sendgrid.com/blog/embedding-images-emails-facts/ I tested with apple email client and what you have does work. Gmail doesn't. An option would be to use your logo hosted on your website, like this:

<img
                      src="<https://www.dopt.com/_next/static/media/logo-horizontal-dark-TDSRYT7E.98e51c4f.svg>"
                      width="89"
                      height="24"
                      alt="Dopt logo"
                      title="Dopt"
                      style="display: block"
                    />

However... it looks like that fails in gmail as well. ... This is also referenced on section 3 of the above sendgrid guide. @dazzling-oyster-96577 any ideas? We can't do it with an attachment currently right? FR for adding a logo to messages? @important-microphone-85224 FYI.

ohhh very interesting! I didn't realize it was the email frontend's doing the removal. I still am curious if y'all have a suggestion that works across clients!

I'll open an FR to attach an image to the emails. Then the option 1 on the sendgrid guide should work.

silly question. what does FR mean? but okay! sounds good so we will continue without images for a bit then add them later with method 1?

FR stands for Feature Request. Looking into this for you @colossal-appointment-48082 to see if there's another way. I'm thinking you can upload the image to a server and then include it in your email as a link, that's one way to get around the base64 encoding support issue.

oh isn't that not supported in gmail?

An option would be to use your logo hosted on your website, like this:

``` <img

src="https://www.dopt.com/_next/static/media/logo-horizontal-dark-TDSRYT7E.98e51c4f.svg"

width="89"

height="24"

alt="Dopt logo"

title="Dopt"

style="display: block"

/>```

However... it looks like that fails in gmail as well. ... This is also referenced on section 3 of the above sendgrid guide.

Ah I see, so <img> tags fail as well with the URL huh? Interesting... have you tried attaching the photo to the email and then using the CID (Content-ID) to reference the image instead of a URL?

<img src="cid:your_image_cid" alt="Your image">

oh we can't do that with the connector though right?

Right. Currently, it's not possible to use an attachment like that.

let me give this a shot!

Nice!