general
  • P

    P

    10/22/2021, 12:59 PM
    on the papercups.io website, if you visite the chat widget pops out with a "welcome message" could anyone help me regarding these 2 options?
  • P

    P

    10/22/2021, 1:00 PM
    And I understand you can also use slack instead of the web UI to manage chat messages and customer support(?)
  • P

    P

    10/23/2021, 9:25 AM
    slack client is not opensource I think?
  • Di Qi

    Di Qi

    10/25/2021, 12:00 AM
    Are there push notifications with Expo?
  • P

    P

    10/25/2021, 5:46 PM
    but how does it compare the 2 products. I need solid chatbot + chatwidget support and + inbox support for routing mailbox to the application.
  • P

    P

    10/25/2021, 6:15 PM
    we need it to run total offline
  • Damilola Ogunboyejo

    Damilola Ogunboyejo

    11/08/2021, 11:20 PM
    HI guys, good day, can you please, the widget doesn't make a notification sound upon receiving new messages on slack
  • Nishant Nayak

    Nishant Nayak

    11/09/2021, 8:03 AM
    Hi Guys. Testing out papercups. since Muse aspires to be a global company, I wanted to understand if Papercups supports langauges other than English? Starting for EU
  • Tianya

    Tianya

    11/16/2021, 7:51 AM
    Hello everyone, do we have API to let customers send messages to agents? I only found API to let agents send messages to customers.👀
  • Adrian Schichl

    Adrian Schichl

    01/03/2022, 1:23 PM
    @Edu, same. Waiting for urgent feedback on integrating with Slack.
  • Edu

    Edu

    01/03/2022, 1:28 PM
    @alex @Kam Leung
  • Anil Vaitla

    Anil Vaitla

    01/13/2022, 3:54 PM
    Hello folks I recently saw the update to the github repo saying paper cups is in maintenance mode. Is everything ok with the product and sustainability?
  • Kam Leung

    Kam Leung

    04/28/2022, 5:04 PM
    Testing 12 3
  • Kam Leung

    Kam Leung

    05/03/2022, 6:37 PM
    testing 1 2 3 some other message
  • k

    Khetaram Rotangan

    07/27/2022, 11:04 AM
    Let me know if this is right place to ask or guide me to whom I can reach out for above query please.
  • k

    Khetaram Rotangan

    07/28/2022, 6:38 AM
    Let me know if any update on above query
  • k

    Khetaram Rotangan

    07/27/2022, 10:53 AM
    Hello Team I was just going through papaercups react widget . I am running into one issue I am not able to invoke "onMessageSent" event of ChatWidget component . Please help me for this . How can i invoke "onMessageSent" event when any message sent using widget?
  • Jatin K.

    Jatin K.

    09/07/2022, 9:34 PM
    hello all
  • Jatin K.

    Jatin K.

    09/07/2022, 9:35 PM
    when i start the project, i get the following error
  • Jatin K.

    Jatin K.

    09/07/2022, 9:35 PM
    ‘Router’ cannot be used as a JSX component. Its instance type ‘BrowserRouter’ is not a valid JSX element. The types returned by ‘render()’ are incompatible between these types. Type ‘React.ReactNode’ is not assignable to type ‘import(“/Users/jatinkumar/node_modules/@types/react/index”).ReactNode’. Type ‘{}’ is not assignable to type ‘ReactNode’. Type ‘{}’ is not assignable to type ‘ReactPortal’. TS2786
  • Jatin K.

    Jatin K.

    09/07/2022, 9:35 PM
    does anyone have any advice on how to resolve the issue?
  • Jatin K.

    Jatin K.

    09/09/2022, 10:08 PM
    was able to get it resolved. it was an issue with differing node versions
  • Jatin K.

    Jatin K.

    09/09/2022, 10:08 PM
    @Kam Leung do you know how we would be able to edit the widget to add additional functionality? Is editing Widget.js the only option?
  • Jatin K.

    Jatin K.

    09/09/2022, 11:19 PM
    nvm
  • i

    Igor Gonebnyy

    09/20/2022, 5:33 PM
    Hey Papercups team, Here is an error message from HubSpot if I try to activate Account-level integration “Couldn’t complete the connection This install link is no longer valid. Please visit HubSpot’s App Marketplace to install this app.” How can we enable the integration with HubSpot
  • Jatin K.

    Jatin K.

    11/13/2022, 2:28 AM
    I have cloned and customized the chat-window repository. How do I integrate the updated chat widget to the portal?