:wave: is there a way to reset password from an ad...
# pactflowj
Jeremy Chao
04/04/2023, 2:53 PM👋 is there a way to reset password from an admin account in pactflow? When i press forgot password for my user account it doesn't send me the verification code via email - not in spam or anything 😞
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Matt (pactflow.io / pact-js / pact-go)
04/05/2023, 1:07 AM
Yes, the simplest way is for your admin to re-invite you. That should unlock your account and allow you to try logging in again with the temporary password
Matt (pactflow.io / pact-js / pact-go)
04/05/2023, 1:07 AM
usually this happens if you were invited, but waited a long time before actually attempting a login
Matt (pactflow.io / pact-js / pact-go)
04/05/2023, 1:08 AM
we use AWS Cognito under the hood, and it has a security policy that transitions the user to a locked status if they don’t login within a certain time
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