Are you considering extending the hours your customers can reach you? Join us on Wednesday 25th May at 5:30pm BST for our weekly webinar. ➡️ The benefits of extending your contact hours ➡️ Navigating the staffing and forecasting challenges ➡️ Deciding if it's worth it for your business ➡️ How to implement successfully Register to join live or to have the recorded version sent to you afterwards https://lnkd.in/e3Zdsq7j

🎤🎧 Hey Ops Peeps! Join our LIVE podcast recording next Thursday as we sit down with Morgan Leech, Senior Manager, Revenue Operations at Tonkean to discuss Organizing Your Operations Data! 👉🏾*REGISTRATION*👈🏾 EVENT DETAILS Data is messy— every ops professional knows this. In this 30 min. session, Morgan Leech, Senior Manager, Revenue Operations at Tonkean will walk attendees through how she uses no-code technology to get her data organized. No-Code is a fairly new space that is gaining traction in the operations community for it's myriad of capabilities. One of which is piping data from one platform to another in a seamless way. In this session, Morgan will outline her method for organizing the chaotic data that comes her way on a daily basis, and how you can too.

To anyone looking at mental health / wellness, employee engagement, people data, etc 💥 🤯 PVL is addressing those topics with a free webinar later this month! Title: How to implement a mental health strategy that actually works Quick explainer video: This LinkedIn post Where you can sign up: This events page When is it? Thu, Jun 23, 2022, 12:30pm - 1:30pm (UK time) And to my US people (myself included), it will be recorded if it's just too early for you. Granted, if you're teeming with energy and excitement on the topic and want to dial in at 4:30am from the west coast 🤪 then by all means - the more the merrier! 😂

Hey Operations Folks! 🎤🎧 Join AdaptivOps' LIVE podcast recording this Thursday as we sit down with Ana Herbst Global Head of Partnership Operations at Dataiku to discuss Making Sure Your Data Tells the Truth. 👉🏾*REGISTRATION*👈🏾 EVENT DETAILS It's easy to take a dataset and apply your own conclusions to it— but that may not be the truth. The reality is, there are many sides to a story— but the data always tells the truth. Enter Ana Herbst, Global Head of Partnership Operations at Dataiku, who has spent the last 10 years of her career perfecting how to ensure your data is accurate and digestible. In this 30 min. session, we will interview Ana on her strategies around data management, and attendees will walk away with a better understanding of how to obtain, maintain, and move clean data.

👋 hi <!here>, a quick reminder of the upcoming *Ops Stories workshop tomorrow with Trust Keith*; ⏰ When: June 16th, Thursday, 4:30 PM BST 📌 Where: online (RSVP here) ❓ What: Data protection workshop with Trust Keith 💬 Topic: An introduction to ISO 27001: why you probably don't need it (yet) ✌️ Learn what it takes to become and stay ISO 27001 compliant, and the (less complicated) alternatives. Don’t forget to register, and see you all tomorrow! 🎉

<!here> Takeaways from "B Corp 101 with Futureproof" ℹ️ Huge thank you everyone who was able to attend last Tuesday’s workshop delivered by Tom Wilford, Founder of Futureproof! Futureproof helps companies become B Corp, and make it easy to track and improve ESG (environmental, social and governance) impact. We're also pumped to say that Futureproof is the newest Operations Nation partner! 🎉 This means: • As our community member, you'll get special access: if you have any questions about B Corp, you can book office hours with Tom here 💬 • You’ll also get a 10% discount on the setup fee for Futureproof's services 💰 • We want to be transparent that for every new client that comes through the community, ON will accept a referral fee from Futureproof which will be invested straight back into the community #buildinginpublic ❤️ For those of you who couldn't make it, here’s a quick summary of the answers to our most burning questions about B Corp: • What is B Corp? Why go for it? Certified B corporations are a new kind of business. They meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. While the legally binding certification is tough to achieve, and comes with the need to continually improve, it’s becoming very popular, with over 4500 companies in the community (700 in the UK!). By joining this growing community, you can accelerate your growth, increase your revenue, and attract top talent. • What’s the process of becoming a B Corp? Any business (with few exceptions) can apply to complete the B Impact Assessment (BIA), which covers 5 areas of your business over roughly 200 questions. You need 80/200 points to certify for 3 years, after which you will need to re-certify, meaning you’ll need to improve your score. There is also an annual certification fee, which is dependent on your annual revenue. From start to finish, the process to become a B Corp can take anywhere from 1-3 years (depending on size, complexity, and level of support). Staying a B Corp is just as important as becoming one: keep maintaining and improving your policies, practices, data, and training! • Why does certifying as a B Corp usually fall on the shoulders of operations professionals? Becoming successful in B Corp typically requires you to have knowledge in five categories: governance, workers, community, environment, and customers, to work on the Handbook, the Ops Manual, data collection, data tracking, and team engagement. This means you’ll need to be able to see the big picture and the small details, coordinate others, maintain as a future process, and simply *put, get sh*t done.* Sounds like ops folk, doesn’t it? ;) • How can we best prepare for it? ◦ 🌟 Create leadership buy-in from day one: It’s important to have leaders understand why you’re doing the work and what you’re actually doing. ◦ 👥 Form the dream team: Create a team of 3-4 people, who are passionate and can sign off on stuff. ◦ ⌛ Secure your time on the project: Dedicate a set amount of time to B Corp each week, don’t let it become a side project. For more tips, check out our video of the event on

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, or the deck here! We work very closely with you - our community, and always look for solutions within. Futureproof was referred to us by an Ops Stories member, @tall-army-37163, and it's trusted by quite a few more folks in our community. Hope you enjoyed the event! If you have any more questions and would like to get in touch with Tom directly, you can also reach him at tom@poweredbyfutureproof.com. ✉️ We have plenty more events upcoming on various topics, so keep an eye out for the dates! 👀

<!channel> At Operations Nation, we started digging into the reasons why operations is such a hot topic these days... 🔥 Not that we're complaining! 😉 After our first conversatiON with Aviv Bergman, Co-Founder and CEO of Gluework, we're thrilled to bring you the second event of the series (with hopefully many more to come!). 🎉 Please join us for what will be an exciting conversatiON with Janie Links, Founder of High Calibre People! With Janie’s help, you can find out how to act as a Chief People Officer when your company doesn't have one. 👀 We'll discuss: • How do you help your company create a functional leadership team, especially when other leaders are behaving dysfunctionally? • How do you design a company-wide org structure with clearly defined functions, without creating silos? • What phases of the employee journey are the most important to build processes around as you scale your business? • ... And any other questions you have! 💬 When is it? Wed, July 6, 2022 at 8:00 - 9:00 AM (BST) 📌 🎟️ RSVP here 🎟️

<!channel> "How do I hire employees from abroad? What's an EOR? Any tips for hiring remote workers?" 🤔 With remote working becoming more and more popular, it's no wonder that Ops Stories is buzzing with questions about hiring global talent. And as much as we, operations folks, can help each other navigate topics that are new to us, expert advice always speeds things up. As such, we're happy to invite you to a *Hiring People Abroad* *101 - an introduction to remote hiring and navigating the complexities of managing a remote team, next Tuesday (June 28th) at 5PM BST.* 💡 This workshop will be delivered by Caroline McGrath, from the International Expansion team at Omnipresent. Omnipresent is an Employer of Record (EOR) that helps companies by providing tools and support to manage all aspects of the employment relationship, from onboarding to off-boarding, benefits to expenses. We'll discuss: • What operating models can we choose from when it comes to remote hiring? • What's an Employer of Record (EOR)? • What else should we look out for? • ... And any other questions you have! 💬 We're also excited to share that Omnipresent is the newest Operations Nation partner! 🎉 This means: • As our community member, you'll get a discount on Omnipresent's services 💰 • For every new client that comes through the community, ON will accept a referral fee from Omnipresent, which will be invested straight back into the community #buildinginpublic ❤️ We work very closely with you, our community, and always look for solutions from within. Omnipresent was referred to us by Ops Stories members, and it's trusted by quite a few more folks in our community. 🎫 RSVP here 🎫 Join us! 🦠

🎤🎧 Join AdaptivOps' LIVE podcast recording next Thursday as we sit down with Zahra Bukhari, Director of Sales Operations at Klaviyo to discuss How the Great Resignation & Recession are Affecting Business Operations. 👉🏾*REGISTRATION*👈🏾 EVENT DETAILS A record 4.53 million workers quit their jobs in March 2022, beating the previous series high of 4.51 million in November 2021. In addition, the number of technology companies laying off employees has increased every month since January, reaching 95 in June, affecting more than 48,000 people. While this affects all silos within a company- this is a business operations community. So in this candid discussion, we will sit down with Zahra Bukhari, Director of Sales Operations at Klaviyo, to discuss the impact this is having on her high growth hiring goals.

👋 hi <!here>, a quick reminder of the upcoming Ops Stories workshop tomorrow with Omnipresent 👀 ⏰ When? June 28th, Tuesday, 5:00 PM BST 📌 Where? online (RSVP here) ❓ What? Hiring People Abroad 101 - an introduction to remote hiring and navigating the complexities of managing a remote team 💡 We'll discuss: • What operating models can we choose from when it comes to remote hiring? • What's an Employer of Record (EOR)? • What else should we look out for? • ... And any other questions you have! 💬 Don’t forget to register, and see you all tomorrow! 🦠

Hi Everyone! Leona here from rebank (Y Combinator payments fintech). With all the recent discussions about startup finances, we want to invite you to our ‘Ask Me Anything’ session with our startup finance expert, me 🙈 — today, June 30th (afternoon for folks in UK/Europe; morning for folks in East Coast/West Coast USA). Sign up: https://www.linkedin.com/events/amawithleonamondsee-cfo-rebank6947242014778261504/about/ You can ask me literally anything (including my opinions on Formula 1), but here are topics I frequently speak/write about and plan to cover: • Fundraising • Cash management • Runway/Burn • Banking • Intercompany and transfer pricing • International payments • Payment platforms • Invoicing and billing • Accounting software If you can’t join us live, you can also check out our Finance For Founders guide, which made it to #2 on Product Hunt a couple weeks ago w/ 500+ upvotes! It’s packed with tools, templates, tips, and practical content to help founders with all things startup finances.

👋 hi <!here>, a quick reminder of the upcoming conversatiON tomorrow with Janie Links, Founder of High Calibre People 👀 ⏰ When? 6th July, Wednesday, 8:00 AM BST 📌 Where? online (RSVP here) ❓ What? How to act as a Chief People Officer when your company doesn't have one 💡 We'll discuss: • How do you help your company create a functional leadership team, especially when other leaders are behaving dysfunctionally? • How do you design a company-wide org structure with clearly defined functions, without creating silos? • What phases of the employee journey are the most important to build processes around as you scale your business? • ... And any other questions you have! 💬 Don’t forget to register, and see you all tomorrow! cat typing

🎤🎧 Join AdaptivOps' LIVE podcast recording next Thursday as we sit down with Aparna Narayanan, Head of IT Strategy, Operations & Portfolio (PMO), CIO Organization at Block to discuss Strategic Alignment in Your Operations. 👉🏾*REGISTRATION*👈🏾 EVENT DETAILS Any operations professional knows that ops is involved in every aspect of the business. That is why one would assume alignment is not an issue— if you're constantly communicating with everyone, how could you not be aligned? The reality is, strategic alignment across the business is a massive hurdle for scaling operations teams to overcome. Enter Aparna Narayanan, Head of IT Strategy, Operations & Portfolio (PMO), CIO Organization at Block. Narayanan is responsible for scaling her organization's process, culture, and communications across departments— and she's amazing at it. Join us as we pick her brain about her strategy behind aligning organizations with goal setting, executive processes, and more. Attendees will walk away with a framework for how to approach their own alignment strategies.

<!here> 👋 Thank you to all who attended our workshop about hiring people abroad, delivered by Caroline McGrath, from the International Expansion team at Omnipresent! Omnipresent is an Employer of Record (EOR) that helps companies hire remote workers by providing tools and support to manage all aspects of the employment relationship, from onboarding to off-boarding, benefits to expenses. We're also excited to share that Omnipresent is the newest Operations Nation partner! party cat This means: • 50% off the set-up fee and 50% off the monthly management fee for the first employee, and 15% off monthly management fees for all subsequent employees if you use this link 💰 • We want to be transparent that for every new client that comes through the community, ON will accept a referral fee from Omnipresent, which will be invested straight back into the community #buildinginpublic ❤️ For those of you who couldn't make it, here’s a quick summary of the answers to our most burning questions about hiring abroad: • What operating models can we choose from when it comes to remote hiring? The model that will work best for you likely depends on the number of employees you want to hire from that particular country. ◦ Hiring contractors - Recommended for clearly defined projects ▪︎ This is a quick, convenient, cheap solution - so long as you’re extremely careful. Most governments look at what the relationship actually is, not what is written in the contract. A good rule of thumb: if you were to hire this person locally, would they be an employee? If the answer is yes, then you may be taking a huge risk by engaging with them as a contractor and can face some serious consequences. ◦ Setting up your own entity - Recommended for 10+ employees ▪︎ Can cost from £10–50k in upfront professional fees and initial share capital requirements. ▪︎ Can cost £5–20k/year in ongoing professional fees for filings and resident director costs. Can take over 6 months to get set up. ▪︎ Once set up, you need a local employment lawyer, an accountant to manage the ongoing needs of the company, and a payroll provider. ◦ Employer of Record - Recommended for 1-10 employees • What's an Employer of Record (EOR)? ◦ An EOR employs your international teams locally, providing compliant employment contracts, a local entity, and ongoing HR support. They handle all of the complexity of local taxes, pay your entire team’s salary, taxes and benefits in a single invoice, in your local currency. They also ensure your team has access to a full benefits package, managing a network of pension and benefits providers globally so you don’t have to. ◦ Operationally: A Framework Agreement for services is set up between your company and the global EOR organisation. Then your international team member(s) enter into a locally compliant Employment Contract with the local EOR entity. You retain control and responsibility of your team member on a day to day basis. 💡 For more tips, check out our video of the event on

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, the list of resources offered by Omnipresent, or the deck! 💡 Hope you enjoyed the event! We have plenty more coming up, so don’t forget to keep an eye out for the dates! 👀

Calling all hiring managers -- Is the way you’re hiring inclusive enough? 👀 DE&I is top of mind for many of the companies Otta works with. So, we've has partnered with Fair HQ to give you practical tips, backed by behavioural science, on how to overcome common biases in your hiring process. Join us on Thursday 28th July for our free workshop + panel discussion on how the best companies think about inclusivity. We’re very excited to bring to the conversation a great line-up of speakers: Bibi Groot, Head of Behavioural Science Fair HQ Amy Cowpe, Chief of Staff CharlieHR Brandy F. Blount, MLER, Global Talent Manager Box Siadhal Magos , CEO Metaview Javaad Abdul-Rasool, Director of Talent WeGift (ex-VP Talent Habito) Register below to access the event and receive a free ebook to help you set up a fair, inclusive and unbiased hiring process. 💛 https://lnkd.in/eQ-nNPiX

🎤🎧 Join AdaptivOps' LIVE podcast recording next Thursday as we sit down with Barry Mainz is the Chief Operating Officer at Malwarebytes to discuss Aligning Incentives to Combat Change Management 👉🏾*REGISTRATION*👈🏾 EVENT DETAILS Barry Mainz is the Chief Operating Officer at Malwarebytes, a company that provides cyber protection for everyone. When approaching his role as COO, Barry looks at the company as a system and strives to make that system work appropriately. Enter change management, the arch nemesis of any COO. Change management is something every operations professional runs into— how do you get people excited about and on board with a process? Barry's answer is simple; create the context before the content. In this 30-minute session, Barry will walk attendees through his framework for combating change management by aligning incentives cross-functionally.

<!here> Thank you to all who attended our conversatiON with Janie Links! 🎉 If you’re interested in similar events, we’ve got great news: we’ll shortly be announcing our 2nd cONference! Keep your eyes peeled, and get in touch if you’re interested in being a speaker or supporting us by sponsoring! 👀 Janie is a senior-level People leader with experience of working in both large-scale technology, and rapidly growing VC/PE-backed businesses across EMEA. Her experience includes working at Google in London as it was scaling from 200 to 1000 people, with Wonga through its growth and subsequent turnaround, and latterly with Trainline from KKR acquisition in 2015 to $2bn valuation at IPO in 2019. She founded High Calibre People in February 2020 to support VC/PE-backed technology companies with developing their people strategy and helping leaders through different stages of the company's evolution. From Series A to C to E and beyond, she relentlessly focuses on delivering pragmatic, tangible results, particularly in the build, growth or transformation phase of a technology company's life cycle. In doing so, she helps companies solve people-related problems quicker and more effectively than before. 📈 What was discussed: • The definition of People Ops • Scaling People Ops ◦ Outsourcing HR ◦ Onboarding plan ◦ People data gathering and prioritisation ◦ Operational debt • Creating a functional leadership team • Being proactive in organisation design • Hiring for talent vs hiring for the role 💡 For the full recording, check out the video on ! 💡 If you’d like to get in touch with Janie about her advisory, consulting or leadership coaching work, we encourage you to send an email to janie@highcalibrepeople.com or visit her website. We hope you enjoyed the event! 😍

Good afternoon <!channel>! 👋 We're super excited to invite you to our next Munch & Learn, initiated and run by one of our community members. (It could be you next time!) This time, you'll learn more about... 🥁 Changing the way we discuss grief and mental health. This session is hosted by @cuddly-animal-289, Co-Founder and Head of Global Ops @ The New Normal Charity. The New Normal Charity is a peer to peer support charity that connects people from all over the world to help them through their grief and mental health. To date, they have hosted hundreds of meetings, helping thousands of adults around the world to find a safe space where they speak openly about their grief. They currently run over 20 meetings a month that are accessible to all people from varying communities. You'll have a chance to talk to Ben about how the charity came to existence and his current efforts overseeing the charity as they grow to new areas around the world. When is it? Fri, 29 July, 2022 at 12:30 PM (BST) 📌 🎟️* RSVP here* 🎟️ Wherever you are, feel free to bring your coffee, breakfast, snack or lunch to munch! 🍿

Hi <!here> 👋 Quick reminder that our next Munch & Learn is happening tomorrow at 12:30PM BST! 👀 Join us if you're interested in learning more about changing the way we discuss grief and mental health! The session will be hosted by @cuddly-animal-289, Co-Founder and Head of Global Ops @ The New Normal Charity. This peer to peer support charity connects people from all over the world to help them through their grief and mental health. 💜 Don't forget to register! 🎟️

Happening later today: https://www.clubhouse.com/event/MzYwEObp?utm_medium=ch_event&amp;utm_campaign=aoHwVW-jDLZ2UF_u2dycWQ-288458

Hey!! appreciate this might not be quite right for this group but if you know anyone who is starting out in their career and needs a little guidance on what role might be right for them or someone looking for a career change please share with them. Also, it was only right we did the Operations session first…… 😍 🚩 Start-up Your Career: Discover Your Path, is our brand new webinar miniseries to help you discover the right career pathway for you. Over three weeks we will deep dive into the most in-demand start-up roles where you will hear from those that know best. Today we announce our first THREE pathways, sign up below so you don’t miss out on the chance to kickstart your career: 🖋️ Operations, Wednesday 10th of August @ 12 PM 🤳 Marketing, Wednesday 17th of August @ 12 PM 🧑‍💻 Customer Support, Wednesday 24th of August @ 12 PM All webinars are 45 minutes long and you’ll be able to learn: ➡️ All about the career path that you want to start up your career in ➡️ Real-life insight into what the industry & job opportunities are like ➡️ What it takes to succeed in the career path chosen ➡️ How to power-up your potential for a role

I will also be talking about our new learning and development feature Career Path at the beginning of each session if you want to learn more 👀

Hello! Sharing this event that we're hosting tomorrow with London & Partners, on expanding into international markets. See here for more details: https://www.eventbrite.com/e/expanding-across-the-pond-an-exploration-of-international-startup-growth-tickets-390095274467

❗*We have a new LIVE podcast recording coming up next Thursday and I thought a few of you may be interested!* In this 30 min. interview with Barry Mainz, Founder of OpsAnalitica, learn how to manage the two biggest biggest operations expenses; inefficiency and labor costs. ❕*REGISTRATION*❕ EVENT DETAILS Tommy Yionoulis is the founder of OpsAnalitica, a tech platform that identifies and remediates ops issues before they affect a business negatively. He is also a former stand-up comedian who opened for comics like Dave Chapelle and Brian Regan. In this 30 minute interview, Tommy will outline how to manage the two biggest operations expenses; inefficiency and labor costs. He will walk attendees through his process for setting up your operations to mitigate these concerns, without sacrificing customer satisfaction. p.s. We have a new and improved event platform, so signing up make look a bit different than usual 🙂

Happy Friday <!here>! 🎉 Thank you so much to everyone who joined our Munch & Learn session with The New Normal Charity last week! We had an amazing time chatting with @cuddly-animal-289, Co-Founder and Head of Global Ops @ The New Normal Charity. 💜 The New Normal Charity is a peer to peer support charity that connects people from all over the world to help them through their grief and mental health. To date, they have hosted hundreds of meetings, helping thousands of adults around the world to find a safe space where they speak openly about their grief. They currently run over 20 meetings a month that are accessible to all people from varying communities. 📽️ to watch our video and learn about... • how the charity came to existence • Ben's current efforts overseeing the charity as they grow to new areas around the world • building a workplace culture that is open and supportive about mental challenges, including grief • and how you can get involved with the charity! 💡 Also, check out Ben's post in #09_mates-rates, where he's been super generous to offer spaces for free MHFA training on the 23rd and 24th August! 🙏 We know that a lot of you are doing awesome things outside the ops world, as well - and we'd love to hear all about it! If you have a topic you'd enjoy sharing with the community, let us know! 🎉

📢 Calling all women navigating the creative industries 📢 Ok Mentor is hosting their first in-person Summit in London, UK. Join us for a half day of talks and workshops with some of the best women in the industry! We are extremely excited to host this event and provide real-life, tangible advice and an amazing opportunity to network in person with peers and leaders of the industry. Ok Mentor is a nonprofit that offers free mentorship to women in the creative industry to help break down barriers and share knowledge. Here are the main details: 📆 Wednesday, 14th September, 2022 uk Havas Kings Cross, London ⏰ 12:30 pm - 5:00 pm 🎟️ £15 (sales go entirely towards covering operational costs and have an option to donate more if you can) Tickets here: https://www.eventbrite.co.uk/e/owning-your-path-the-ok-mentor-2022-summit-tickets-388785266197 Not a woman but would still like to support? We believe in the power of allyship and accept donations from everyone who would like to offer their support to our organisation. We also partner with businesses of all kinds to provide bespoke partnerships to nurture your team with mentorship or workshops. Big or small, every little bit helps us to reach more and more women around the world. Thank you for considering to donate or partner 🙏 Link for donations here Link for partnerships enquiries here Please reach out to me for any questions or visit https://www.okmentor.me/ for more information

hi! Looking for recommendations 👀 My Finance Manager is a first-time start-up employee after a career break of about 15 years. She came to me for some advice on meetups and events she could attend to help her navigate the start-up environment better. I try to give her context on the day-to-day on the many normal rollercoasters of a startup but I would like her to feel empowered to go and learn and network. Does anyone know of any general "start-up life" events or something maybe finance-related? I've had a bit of a search but a lot of it seems to be mostly directed at founders. Any advice super appreciated!

<!channel> IT'S ON! 🎉 After last year's success, we were itching for more, so we're doing it bigger and better: 🦠 THE cONference for ops professionals is back!! 🦠 Get your early bird tickets now for two half days of • Panels, discussions and debates • International Ops experts • Thought leadership • Networking When? October 3rd and 4th, fully remote, 1-6 PM BST. Who? We'll be announcing speakers very soon. Psst! Use code EARLYBIRD at registration for £15 off. 👀 🎟️ Registration is now OPEN! 🎟️

Hey Community! We have another live podcast recording coming up next Thursday. I encourage you to join us and listen live to meet the speaker! 🎧🎤 ⚡Registration⚡ ➡️ Details On Thursday Aug. 25th, hear how Leila Pourhashemi, CIO & VP of BizOps at Blackhawk Network implemented agile principles at companies like PayPal and Blachhawk Network. In this 30 min. interview, we sit down with Leila to discuss: • Her history of implementing agile transformation at companies like PayPal and Blackhawk Network • How scale fits into the equation • Her background in raising awareness of the lack of gender diversity in tech

🌐 How to Retain your Best Talent in Times of Uncertainty 🌟 Hosted by Learnerbly, we’ll hear from experts @Jesse David from Omnipresent, Sandra Berko from Unleashed and @lively-jordan-68677 Scherer from Rated People. 🎯 Expect actionable tips and examples on: • Building a People Strategy for Employee Retention • Driving high performance through empowerment and active listening • Internal EVP: how to treat employees like customers • Specific employee experience milestones like onboarding and growth 📅 Tuesday September 6th, 4-5pm BST 🎫 Free + Virtual — sign up here