https://netsuiteprofessionals.com logo
Join Slack
Powered by
# suite-billing
  • c

    Catherine Fray

    03/06/2023, 5:59 PM
    Can you structure your search from the price plan instead?
  • j

    Joachim Lund

    03/07/2023, 6:19 AM
    I thought about that aswell. But it is the same thing. I want to (from the Price plan) select out just one price plan per subscription line - for example the one with the highest start dat. And I can not figure out a way to do that.
  • j

    Joachim Lund

    03/07/2023, 2:58 PM
    The issue was solved by using "When ordered by filed" function in the Result in the search. I don not folly understand it - but it works!
    🎉 1
  • r

    Ryan Paul Salvador

    03/09/2023, 9:04 PM
    Hello Team. Good day! May I know what would be the revenue recognition rule setup for One-time billing schedule for fixed fee professional services with Revenue Recognition based on % Complete per hours?
  • j

    James Maziarz

    03/13/2023, 2:42 PM
    good morning everyone. im looking into the new feature for uplift on an contract. has anyone had any experience with this?
  • r

    Roc127

    03/29/2023, 9:00 AM
    Hi everyone, I believe this might be the best channel to ask this question but please let me know if that is not the case. What is your opinion regarding using Zuora for subscription management together with NetSuite? Or the reasons why you maybe discarded it and went with other options such as SuiteBilling or ZoneBilling?
  • j

    Julia Junhem

    04/03/2023, 1:41 PM
    Hi! I want to link a custom segment to revenue recognition that is created from a subscription. Problem: custom segment are not visible on subscription lines, subscription plans or billing accounts -> empty on revenue recognition. Does anyone have a solution/suggestions?
    c
    • 2
    • 2
  • n

    Niska

    04/03/2023, 3:08 PM
    In 2023.1 RP (not on it until mid month) I have an issue with new subscriptions with multiple subscription lines throwing the error 'item must not be empty'. In the UI there appears to be a new empty line after the expected ones are populated; clicking cancel does not clear this line. Unchecking 'Include' then requires that all other fields be filled in (adding a new line manually). Anyone else encounter something like this?
  • n

    Niska

    04/03/2023, 3:10 PM
    This is not consistent; I can repro (successes vs failures, consistent based on BA/Sub Plans) but have not isolated root cause or config issue..
  • j

    James Maziarz

    06/05/2023, 11:39 AM
    hello team, i would like an opinion on a business case here. my company is a software company with a subscription model. today deals are signed in salesforce and synced to NS through celigo. and then a subscription is created and then billed out of NS. but we would like to add an uplift to our model, but the native option in ns only allows the uplift to happen on renewal. not year over year in the same contract as i understand it. additionally there is a fixed uplift, meaning that every renewal the price goes up by a fixed percent. we would like a variable percent. so year 1 uplift may be 5% and year 2 might be 7%. has anyone had a similar model and been successful and if so how?
    e
    c
    • 3
    • 8
  • j

    Jason Jensen

    06/15/2023, 3:49 PM
    Is there any way to change the bill to of an invoice generated from a Suitebilling subscription? I have tried all the methods I know and browsed SuiteAnswers but it always reverts to the original bill to. I told accounting they should have used the correct billing account upon subscription but they are pushing back, saying that Bill To should be allowed to be edited. Any ideas. Thanks
  • e

    Emma

    06/22/2023, 11:13 PM
    Hi Team, I have a question - What’s the recommendation when it comes to separating (carving out) an active subscription from a billing account ? The use case here is to explore my options with regards to defining a seperate bill to address if the customer now requires a separate bill to address from the original bill to defined on the billing account.
    s
    • 2
    • 1
  • e

    Emma

    06/29/2023, 8:17 PM
    Hi Team, Does anyone know if it’s possible to update/import the billing account address?. I know the billing account address pull through from the customer record address tab but I want to be able to update it via a csv load without having to do that manually.
  • j

    Jackie Moon

    07/10/2023, 6:36 PM
    My company is currently looking into the SuiteBilling module. We are a subscription based SAAS company, and this seems to be a great solution to automate our current renewal process. Does anyone have any feedback for implementation/ease of use that is in the SAAS space? Thanks!
  • j

    Jackie Moon

    07/10/2023, 6:41 PM
    Looking for the "gotcha's" for lack of a better term
    s
    • 2
    • 1
  • m

    Mike Robbins

    07/20/2023, 7:48 PM
    Does anyone know what permissions a user needs to see/use the "Run Now" button on Billing Operation Schedules?
  • j

    James Maziarz

    07/27/2023, 1:41 PM
    does anyone know if there is a way to add a percentage upcharge to all bills paid for via credit card?
    m
    • 2
    • 1
  • j

    Jason Jensen

    08/22/2023, 8:35 PM
    We have a situation that just started with 2023.2 where some customers subscriptions are not creating charges, it doesnt happen with everyone just a few customers. Anyone had this happen or know why the charges are not creating
    • 1
    • 1
  • k

    Kris Brant

    08/23/2023, 4:57 PM
    Hey! we are in the planning stage of transitioning from Stripe billing to a different billing solution and was wondering what are the pro and cons of the suite-billing solution? And if you have any other suggestions of different solutions. In addition, we are starting the implantation of NertSuite
    r
    j
    • 3
    • 2
  • k

    Kevin Zwemmer

    09/19/2023, 9:35 PM
    anyone know how to display the time entries of a project on an invoice with advanced PDF?
  • r

    RyanN

    02/08/2024, 4:16 PM
    Invoicing Charges from Subscriptions: Hi friends, I'm setting up SuiteBilling and I've activated my Subscription, but I'm not certain about the specific steps to invoice the Charges that were created on the Subscription. How do I do it? (Note: they are not using Projects.)
  • r

    Ryan B

    03/01/2024, 7:42 PM
    Anyone know if I can change the items on a subscription plan in SuiteBilling? Specifically, Month 1 -> Non-Inventory Item#1, Month 2 -> Item#2, etc. There would likely be mixed items starting at different places in the sequence for each customer. We don't currently have SuiteBilling, so I can't test and haven't found this specific use case in the documentation. Thoughts?
    l
    • 2
    • 1
  • s

    Slackbot

    04/25/2024, 3:59 PM
    This message was deleted.
    l
    • 2
    • 1
  • a

    Adel H. (Celigo)

    05/21/2024, 3:57 PM
    Hey team 👋🏽 how can I add an uplift to a subscription, at time of creation, which only applies on-or-after a particular month? — e.g. suppose I create a 24month contract/subscription, which needs to have a 4% uplift automatically at month 13?
    l
    • 2
    • 1
  • j

    Judy Caldwell

    05/29/2024, 5:00 PM
    Hi everyone - I'm hoping to get connect with anyone in SaaS that uses Suite Billing. I would love to get some candid feedback about it. Thanks!
    l
    • 2
    • 1
  • a

    asha

    06/26/2024, 4:09 PM
    The invoice is in Pending approval snd there is no approval button on it. Any thoughts on how to resolve it. TIA
    k
    • 2
    • 4
  • h

    Hemang

    11/13/2024, 4:16 PM
    What is the best practice for migrating open contracts to NetSuite
  • k

    Karina

    11/15/2024, 6:36 PM
    needs to be done in specific sequence starting with customer, billing account, items, subs plan, etc.
  • h

    Hemang

    12/04/2024, 10:50 PM
    Hi All I have below scenario. 2 year subscription with recurring license price of $1k per month. 24k in total for 2 years, billed annually in arrears. 6 months processing is done in legacy system and this open subscription needs to be migrated to NetSuite. Trial Balance to have 6k of unbilled receivables and 6k of revenue. How this subscription is to be migrated to NetSuite so that at the end of 2 year, for this subscription there is no deferred revenue and unbilled receivables, customer is billed for 24k for both the years.
    e
    • 2
    • 1
  • j

    Jahangir Bin Tayyab Hussain

    06/18/2025, 5:21 PM
    Hello People, We have a space which we rent out to individuals and companies to hold parties or gather office meetings or even use it as shared working space. The space is rented out for a fixed number of hours on a specific time. We want to recognize the revenue after the usage of space is done. Is this something we can do with SuiteBilling?
    k
    k
    • 3
    • 4