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# defects
  • t

    The Usual Suspect

    02/15/2024, 4:16 PM
    Did 2024.1 update mess up setting client scripts via User Events? We keep getting errors that square works and other 3rd party bundles are trying to resolve our library files within their bundle folder instead of the relative path of our script.
    n
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  • r

    reptar

    03/22/2024, 2:03 PM
    Click on any inline editable search field > the field is almost entirely covered up by the Quick View. Replace the text for a select field and it doesn't take - the old value remains. Inline editing searches essentially unusable imo.
    s
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  • s

    Sam-I-Am

    04/04/2024, 7:50 PM
    Is anyone having issues with voiding jE's? Suddenly started to have issues when a bill payment is voided, voiding JE gets created without any document number, bill payment showing approved instead of voided and JE missing systemnotes tab completely - thats alarming 🤔
  • t

    Thorsten Schmitz

    04/05/2024, 7:07 AM
    We are experiencing trouble while loggin in to NetSuite, either with native Administrator roles or via SAML on Azure AD. Anyone else is having problems at the moment?
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  • s

    Sim Greenbaum

    04/07/2024, 4:54 PM
    do you gget this pop up when opening saved search Script file 'https://*******.app.netsuite.com/javascript/NLUtil.js' not found
    👍 1
    n
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  • m

    markderrick

    04/16/2024, 9:36 AM
    Defect 765224: Email Case Capture > Not Creating Cases
  • n

    Netsuite Tragic

    04/19/2024, 12:14 AM
    Apparently there is an ongoing issue with user roles searching activities in Global Search. Global search doesn't show any activities but they can still be found through the regular lists. The global search does find them for administrators
  • d

    Dakotah Shore

    06/14/2024, 5:36 PM
    Anyone else having email deliverability issues? Nothing unusual in the sent/undelivered emails lists but we aren't seeing "Delivered" emails actually come through
  • n

    Nick W.

    07/02/2024, 2:04 PM
    Nothing but problems with OAuth for UPS accounts. Getting tokens expired a few times a week. Defect 774616 : Use OAuth for UPS Accounts > Location is removed from the UPS Account record
    d
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  • d

    Dakotah Shore

    07/15/2024, 4:56 PM
    Having major, constant errors after a SuiteTax data records update last week - errors in the locked SuiteTax bundle code. Anyone else?
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  • n

    nathanw

    08/21/2024, 7:14 PM
    In the Help Center • Working with the SuiteScript Records Browser There is a link, Go to the SuiteScript Records Browser Clinking the link results in an error:
    HTTP method GET is not supported by this URL
    b
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  • s

    superman1987417

    09/27/2024, 6:48 PM
    I integrated Cybersource for Suite Commerce webstore. Btw, I get a blank/null value on the Payment Event Details' Raw Response every time. It seems like the CyberSource transaction request does not reach CyberSource. Anyone knows what the cause is? How should I check if Merchant ID set with Netsuite matches with what is set with CyberSource? How can I resolve this?
  • v

    virtualEncoreTremor

    10/01/2024, 2:34 PM
    Anyone else have the header on sublists scrolling along with the page? Started since we upgraded to 2024.2
    r
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  • p

    PlanetJupiter

    10/21/2024, 7:34 PM
    Defect 794385 : Redwood > SuiteAnalytics Connect > Download Driver Buttons : Not Working I've discovered when using Redwood theme, the Download buttons on the SuiteAnalytics connect setup page do not work. Work around if to turn off Redwood. https://xxxxxx.app.netsuite.com/app/external/odbc/suiteAnalyticsConnectDownload.nl U7 defect which means 'We are currently not planning to fix this defect - if no additional customer cases are added it will be closed after 24 months' Please test and log against this defect. Might not just be this page that is impacted by Redwood.
  • a

    Alfon Terron

    01/16/2025, 6:39 PM
    Defect 806474 : SC/SCA > SC Featured Product / Featured Category> SEO error: "jQuery.Deferred exception: null is not an object (evaluating 'sessionInfo.language')
  • d

    Dan Curtis

    03/14/2025, 9:34 PM
    Defect 815533: Any Role Cannot Create Contact Record > Permission Violation: The restrictions on your role deny you access to the record.
  • t

    The Usual Suspect

    03/27/2025, 3:08 PM
    Hey all, saved searches have a bug with the "within" filter. If you leave it open on the "from" then it changes it in the UI and your UI run. On the server side it doesn't do this same thing though and your dataset will be different. Opened a case and hoping NetSuite removes weird client side things like this
  • d

    Dan Curtis

    07/09/2025, 11:59 PM
    Defect 832802 - Emails sent to Hotmail / MSN / Live / Outlook email domains fails. Undelivered Email with error "Permanent Failure: Delivery not authorized, message refused" Currently U4 ** Desperately need this escalated! Symptoms: Emails sent from within NetSuite (all contexts) are not deliverable to Microsoft owned email domains including Hotmail, MSN, Live, and Outlook .com email addresses. This issue started sometime on or around June 25th. To see if you're affected, I recommend going to Lists > Mailing > Undelivered Emails and inspecting the emails that are not successfully delivering. If you have a ton of pink undeliverables with Microsoft based email domains, then you need to report the issue. Our company did not immediately notice the impact, but now after 10 business days, the inability and delays in communication to our customers is creating customer service nightmares for our Ecommerce business. Please submit a support ticket for this and request escalation from your account rep!
    ✅ 3
  • s

    Scott Johnson

    07/10/2025, 3:45 PM
    Same issue here, ticket created/escalated 07/02 and no resolution.
    netsuite 1
  • t

    Tim Chapman

    07/10/2025, 3:53 PM
    I"m sending in a ticket now Dan, Thank you for bringing this to light.
    👍 1
  • s

    Seth Duda

    07/11/2025, 4:23 PM
    Anyone receive any further feedback from NS?
  • s

    Seth Duda

    07/11/2025, 4:23 PM
    I've been seeing "Permanent Failure: Other or undefined security status" errors since 7/1.
  • s

    Scott Johnson

    07/11/2025, 4:37 PM
    Nothing - I found this on reddit when it started: https://www.reddit.com/r/Netsuite/comments/1lgb2ym/outbound_email_domain_change/?sort=new
  • s

    Scott Johnson

    07/11/2025, 4:41 PM
    Our DMARC reports show that our NS emails stopped being sent by sparkpostmail.com on or around June 20th (when the issue started) and started sending from oracleemaildelivery.com. The compliance verified column change from Yes to No on 06/20 for all outboard emails. From NS support in response: "The "Compliance Verified" field is now considered obsolete. A "No" status does not necessarily mean that your emails will be undelivered—it simply indicates that one of the three email compliance checks was not met (SPF, DKIM, DMARC). Since this field is no longer relevant, we recommend disregarding it for now. We are also working on having it removed to prevent further confusion."
  • s

    Scott Johnson

    07/11/2025, 6:55 PM
    @Dan Curtis We have filed the following defect on your behalf: Defect 832802: Emails from NetSuite are not delivered The urgency level assigned to your defect is U3
    ❤️ 1
  • d

    Dan Curtis

    07/11/2025, 9:45 PM
    Appreciate you all filing tickets. Obviously we're getting somewhere if it's gone from a U4 to U3. I'm wondering just how wide spread this is. Is EVERYONE using the system.netsuite email system not able to send to these MSFT domains right now?? That's crazy, if so.
  • i

    Israel Gonzalez

    07/14/2025, 3:49 PM
    have been having the same issue for the past few weeks just had not had a chance to look into it. created a case so they can attach to the defect
    👍 1
  • d

    Dan Curtis

    07/14/2025, 5:41 PM
    Support is saying they made an improvement that will fix the deliverability of hotmail / msn / live / outlook recipients on my account. Using test accounts, though, I'm seeing the messages are going right to the Junk Email folder, and this new email domain shows, that I'm not familiar with -- besides someone here mentioning it in another thread. I've asked if I should be revising my SPF text record to include this mail domain, and I'm waiting to hear back. But this seems like a pretty large change for NetSuite / Oracle to make without a heads up. Changing their outbound email server domain?? The domain is phx1.rp.oracleemaildelivery.com
  • s

    Scott Johnson

    07/15/2025, 1:36 PM
    Oracle does have a SPF include for their domains. https://docs.oracle.com/en-us/iaas/Content/Email/Tasks/configurespf.htm
    👍 1
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  • p

    PlanetJupiter

    07/17/2025, 10:55 AM
    We've been getting some delays with email arriving from Netsuite. Headers show 15/16min delay on the Oracle Infrastructure. Logged as a Defect but U5. What's everyone using in the SPF record now [mailservers.netsuite.com / set-via.netsuite.com / oracleemaildelivery.com] ?? Update: Support advised we do not need oracleemaildelivery.com in the SPF
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