Is it possible to turn of the order commitment on an sales order? our business process we don't really go by that. if i was to go this route what are the pros and cons?

Is anyone else getting 100% bounced emails today? All of ours are being rejected, and our employees going onto the bounced list. I've verified our DKIM records are still correct.

Anyone encounter any issues with integrating NS to Wells Fargo recently? [5:23 AM] Jacob file was processed once but it reflected in Wells Fargo 3 times

Hi, I have a requirement to upload a custom invoice pdf to the invoice transaction and should be able to send it to the customer. Can you please share your ideas on this? I was thinking of using the standard file upload under the communication tab and create a workflow button to send it to the customer. But, I am not sure if it is feasible. I appreciate your immediate response on this! Thread in Slack Conversation

Does anyone use Stripe and sync payments to Netsuite? We have a couple of stripe payments and those didn't sync to Netsuite. Any thoughts?

Got a weird one. Someone accidentally set the accounts on one of our inventory items to wholesale (e.g. 'sales - wholesale' & 'cogs - wholesale') when it should have been retail. Accounting wants me to switch it over. Tested in Sandbox and it errored out with the strangest error. That link doesn't go anywhere and seems to be related to a generic service.

An error occurred while processing your request.
Reference #221.c425c017.1750965515.3b48ec63

<https://errors.edgesuite.net/221.c425c017.1750965515.3b48ec63>

What I'm wondering is: 1. Is it even possible to switch accounts on this item? It's been around for a while and there's a ton of transactions - maybe that's why it's erroring? 2. If it is possible, will it affect ALL transactions in history, or just those in periods that aren't locked? 3. If it's not possible, would doing a regular journal entry be advised or just bite the bullet?

Hi, I want to show the email template content in Brazil and Portugal. And, I want to use this email template in a custom workflow. Please let me know how I can get this. Thank you for your support in advance! Thread in Slack Conversation

is there a way to hide global search for particular role completely inaccessible but should have access to searches, lists etc? Or is there any workaround implemented by someone? to achieve this objective?

Hi everyone, I’ve enabled drop shipping for a specific item by checking the “Drop Ship” box at the item level. Now, whenever I create a Sales Order for this item, the “Create PO” field is automatically defaulting to Drop Ship. Is there a way to have this field remain blank by default, so I can manually choose Drop Ship only for specific orders? I’d like to avoid it being automatically selected for every Sales Order. Thanks in advance for your help!

Anyone have experience adding a feature to print a pack list to a label in the Ship Central mobile emulator. In essence, there would be two columns. One column would be the item, the other would be the quantity. You click the button, it shoots it to the label printer next to the pack station. Medium T-Shirt x 10, for example. Any ideas on how I could accomplish this? I went in and added a new button next to the Print Pack List button and tried to add functionality via a Suitelet. But I am thinking this is the wrong approach? It seems far too simple to spend so much time researching

Hello All, A customer of ours has Dunning - Emails are being sent to random customers and it causing a huge issue Can anybody help me at what needs to be looked into for trouble shooting as I am new to this module Thanks All

Hi. I have a UE script deployed to CashSale. So these CashSales are being pushed to NS from Shopify through FarApp. I have a specific custom field to store the sales channel of the Shopify. And this UE script sets department of the CashSale based on this customfield. Now I want to update the CashSale which has been closed already. What should be the best solution since Netsuite doesnt allow us to edit the CashSale in the closed period. Thanks!

any chance possible can i bypass this error message? We don't really use the production end date field on work orders. any down stream issues i should know about? I was thinking to have a workflow auto populate it to todays date to bypass it for now. what happens if i have the end date as 7/14/25 but i work on the work order 7/15 or a week from today?

Hi Everyone, Is there a way to pull in the Discount Taken from the customer payments record along with invoice number, Invoice amount and customer payment onto a saved search? Any inputs are greatly appreciated.

On a sales order i have the field accounting hold which is being sourced from the customer record accounting hold. I'm trying to create a workflow where the sales order exceeds the customer credit limit, put the accounting hold field as credit hold. the below conidion is what i have. i also tried the condition backwards where the SO total is greater then customer credit limit

I have a custom record type that has a list / record field where the list is Vendors. I need to make a new field that contains vendor internal ID. When I create that field I can see all the other fields on the vendor but not the internal ID. How can I resolve this?

Hi all, I’m facing an issue when changing GL accounts on item records in NetSuite. Specifically: • We can update COGS and Asset accounts on items without any problem, and past transactions remain unchanged. • However, changing the Income Account on an item updates both past and future transactions, affecting historical data. I’m aware of Enhancement #48012, which aims to provide an option to prevent past transactions from updating when changing income accounts, but this feature isn’t available yet. Has anyone encountered this difference before or knows a workaround to update the Income Account without modifying past transactions? Thanks in advance!

I am trying to create a saved search to pull in the file's URL that I uploaded to an invoice transaction. I created a custom Document field called Local Invoice and uploaded a pdf to that. Now, I want to pull the PDF url into an invoice saved search.

Anyone know why the Autoapply checkbox is disabled when accepting a payment?

Is there anyway to give a non Admin role permission to the Fixed Asset Setup screen to run precompute depreciations values?

Our leadership team uses Dashboard Tiles and KPIs a lot and now they want to deploy them to Customer and vendor records to see Dashboard Tiles / Alerts on the Customer Dashboard. I cant get that work. I can deploy Dashboard Tiles to a Customer Dashboard but it is not respecting the customer filter. Anyone done something similar / any work-arounds you suggest? TIA

Does the Clear checkbox on a bank register report do anything systematically? Based on what I have read it's just a way to manually track reconciled items and doesn't trigger anything. We don't use the reconcile feature, but a team member was asking about using it since it would help them keep tracking for a manual JE they need to create.

For units of measure, if you've got a custom field and you want it to be just weight units and not all unit types, how do you filter it? When I go to the sourcing and filtering tab in the custom field record it won't let me filter by anything.

I want the user to be able to select kg or lb, but it also lists the other uom on the same field

Anyone receiving an "unexpected error has occurred" when trying to login this morning (7/28)? Seems only to be a subset of users. Datacenter is phoenix6

Yes, same problem, only a subset of users. phoenix7

same issue.. our datacenter is SanJose1 I believe

i am back live.. kinda.. Please use account specific URL <https//.app.netsuite.com/app/center/card.nl?sc= 29&amp;whence=|https//.>app.netsuite.com/app/center/card.nl?sc=-29&amp;whence= to log into your account if you are not able to reach our website.

status page now reflects this issue

yea finally