To further add, this is not really a service we offer, you can theoretically do it as shown above but we don't provide support and fair use limits apply

what does fair use limits mean?

Just that if you store an unreasonable amount of data, we reserve the right to ask you to not do so, or clean up old stuff etc..

message has been deleted

message has been deleted

message has been deleted

dashboard and auth seem to be down? i can't login to portal nor get the cli authenticated > Error getting AWS credentials: Server Error

oh AWS outage maybe? https://cdn.discordapp.com/attachments/1161294508735070231/1382811772851064872/Screenshot_2025-06-12_at_22.59.58.png?ex=684c8352&is=684b31d2&hm=97859eac2b44d2d874f334faf4793848850ea06827b2f3dd24b7f03e9e6b4305&

oh yay now login to portal worked apparently there was something quite widespread earlier, https://www.forbes.com/sites/antoniopequenoiv/2025/06/12/major-websites-experience-technical-issues-amid-widespread-internet-outage/

Yep, we published it on our status page as well https://status.metaplay.io/incident/602023

Hi guys. Is it possible to do Hot-loading Game Config Data for non-offline mode? I see you stated that hot-loading is default behaviour for offline server and I'd really like to make hot-load for all players when shared config is updated. Any tips? Thanks

question, does Metaplay support games with hybrid architecture? i.e: online-offline games similar to Royal Match where you can play offline but everything gets validated once you go online?

message has been deleted

Is there a reason the credentials in Android BlockStore aren't backed up to cloud by default?

Hello guys, I was trying to use an abstract class as a GameConfigLibrary (see CharacterProgression), but obviously you cannot due to the new() restriction. Is there a way to achieve this? (maybe it makes no sense). I basically want to pattern match this CharacterProgression into its derived classes [GameConfigEntry("CharacterProgression", configBuildSource: nameof(GameConfigBuildParameters.DefaultSource))] [GameConfigEntryTransform(typeof(CharacterProgressionSourceConfigItem))] public GameConfigLibrary CharacterProgression { get; protected set; }

@Metaplay is metaplay portal down?

Cloudfare is having issues, which affects Metaplay Auth

Hi! Is it normal that the signup page that asks to accept the policy and conditions has those links only reopen the same signup form in another tab, no rules or policies to read anywhere? (on Firefox, at least)

Definitely not! We've forwarded it to the right people, thanks for reporting it!

Just trying to find you links while the bug is being investigated, the privacy policy for the portal is the same as the one linked on our website https://metaplay.io/privacy-policy

Seems ilke we don't have T&C online but I can send it to you as a PDF, does that unblock you?

That would be kind, please do. 🙏

Brushing up my netiquette by remembering to use a reply; thank you, please do. 🙏

Haha, sorry, took a bit to get the latest version from the business people, DMing it to you now

Fix for privacy policy and GTC redirecting to signup form has landed in production

Hi guys. Are there any guides on how to manage deleting liveOps event entity from the DB? Atm I have 3 different liveOps event configured in the system, I want to delete the first one as it will never be used in the game anymore. Are there any nuances regarding deleting liveOps event completely from all the players and game DB?

Currently, the system doesn't support deleting LiveOps Events as there are complications if a player has info about a LiveOps Event that has been deleted. At least archiving them so that they're not visible anymore should be a reasonable request so I'll add that to be considered in our backlog.

Hi guys, what SocialAuthenticationClaim should I use when trying to log a user from CrazyGames? https://docs.crazygames.com/sdk/user/ I tried SocialAuthenticationClaimWebLogin with the provided user token but I only get errors Also, is/will XSollas be supported as an IAP Provider for Metaplay?

Hi, we're running some global tests and receive a lot of connection problems from Indonesia. We have players reporting that they get stuck in the game launch to a constant reconnect loop, signalling that they're not able to connect to the server at all. Since Metaplay handles the hosting, I believe our hands are tied trying to fix this issue as far as I know. Any help would be appreciated. I'll make a ticket through the portal as well, just wanted to bring this up quick here.