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hi @brainy-ambulance-44511 a server update to the latest version will always be a good idea as a first step. Are the other users muted in the room or is everyone speaking/unmuted?

Hi @polite-kilobyte-67570 Server update is in progress. Most of the users unmuted, usually one or two are speaking at the same time. Participants with the problem can be muted/unmuted.

Is it always the same 4-5 people that have that problem or is it totally random?

The are few people who have this problem every time but sometimes random people have it too. But all of them use Safari.

Hi @polite-kilobyte-67570 @dry-elephant-14928 I have the same problem. Users who use Safari during a meeting stop hearing part of the users. When these users re-enter the room, the problems disappear, but then the problems repeat again. How can this be fixed?

There were recent audio fixes in client-sdk-js. Try updating as a first measure, if that doesn’t fix things post the client logs (

setLogLevel('debug')

) of affected users