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# helpdesk
s
This message was deleted.
j
This is the ICE candidate when it does not work:
And here’s the UDP version that works:
I was able to change the
udp_port
to 3478 and that works as well. Maybe UDP is indeed obligatory?
d
have you set up SSL certs with the embedded TURN server?
j
have you set up SSL certs with the embedded TURN server?
Hi @dry-elephant-14928, yes I have. I have a domain that I created certs for using letsencrypt. The certs are on the VM that I am using and I have
external_tls
set to
false
.
d
can you post the TURN configs here? (please redact any SSL keys)
j
can you post the TURN configs here? (please redact any SSL keys)
Copy code
turn:
    enabled: true
    domain: <http://example.com|example.com>
    cert_file: "/etc/letsencrypt/live/example.com/fullchain.pem"
    key_file: "/etc/letsencrypt/live/example.com/privkey.pem"
    tls_port: 443
    udp_port: 3478
    external_tls: false
FYI: the
turn_servers:
section of the config.yaml is currently empty.
d
That all seem correct. Let me try to reproduce this with a letsencrypt cert.