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# helpdesks
steep-balloon-41261
12/01/2022, 5:32 AMThis message was deleted.
a
acoustic-engineer-41666
12/01/2022, 6:56 AMdoes the client still appear connected to the room?
b
brainy-kilobyte-44210
12/01/2022, 6:57 AMyes…websocket is connected.
brainy-kilobyte-44210
12/01/2022, 8:12 AMhelp me… I dont know why…. deleted a room….
d
dry-elephant-14928
12/01/2022, 8:22 AMwe do not delete these rows from Redis. it's most likely you have another process that's using redis and has flushed it. we don't recommend sharing Redis db with other processes.
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b
brainy-kilobyte-44210
12/01/2022, 8:23 AM@dry-elephant-14928 oh thank you. Let me check my redis config about things~
brainy-kilobyte-44210
12/02/2022, 1:42 AM@dry-elephant-14928 Really Thank you~ your comment is correct. redis backup option makes it clear. fixed my issue~
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