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# helpdesks
steep-balloon-41261
10/31/2022, 9:08 PMThis message was deleted.
a
astonishing-art-26812
10/31/2022, 9:59 PMHow about Url encoding?
a
ambitious-afternoon-18121
10/31/2022, 11:32 PMI do not manage this from my side, file names (and dates) are generated from egress service side,
the problem is only with {time}
a
astonishing-art-26812
10/31/2022, 11:47 PMThe problem is that the character cannot be used with the s3 file name, so I suggested a way to solve the problem.
URL encoding seems to be a way to upload files to s3 including such characters, and other methods include removing the character in question or changing the file name to a value allowed by s3 file name.
sorry for my poor English.
d
dry-elephant-14928
11/01/2022, 10:13 AMI've opened an issue for this. we'll fix this shortly: https://github.com/livekit/egress/issues/164
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