Hi, Support team. I am going to use livekit for re...
# ask-ai
r
Hi, Support team. I am going to use livekit for real time AI chatting. Which plan should I choose on livekit if 1000 ~ 1k users will use this app at the same time? Please let me know who can help me with this part. Thanks
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t
Thanks for reaching out, mju34170. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thanks — I’m responding about which LiveKit plan fits ~1,000 concurrent users. Recommendation • Choose the Scale plan (starts at $500/mo). Scale is designed for scaling and global reach and is the recommended plan to reliably support ~1,000 concurrent users and future growth. • The Ship plan (starts at $50/mo) lists support up to ~1,000 concurrent participants, but it offers less room for growth and advanced features than Scale. • The Build plan (free) only supports up to ~100 concurrent connections and is not sufficient. If you’d like, I can help with next steps: • Estimate expected peak concurrency vs typical concurrency (are all 1,000 active at once or bursty?), • Review feature needs (SSO, HIPAA, region pinning, role-based access, metrics export), and • Prepare questions to send to sales for volume/inference pricing. Which of the three follow-ups above would you like help with first? Sources: Towards a future-aligned pricing model | LiveKit | Pricing | LiveKit | And…we’re Live(Kit)! | LiveKit, with interactive elements
r
Could you please explain me about each plan of livekit?
t
Thanks — I’ll explain each LiveKit plan and the key differences so you can pick what fits your needs. Build (Free) • Price: $0/mo. • Intended for starting projects and development. • Typical limits: up to ~100 concurrent participants. • Key features: agent deployment, agent observability, inference credits, global edge network, telephony (1 free number), session metrics & analytics, community support. • Best if you’re prototyping or need a no‑cost dev environment. Ship (Starts at $50/mo) • Price: starting at $50/mo. • Intended for shipping to real users and small production apps. • Typical limits: up to ~1,000 concurrent participants. • Key features: everything in Build, plus team collaboration, custom voices, instant rollback to previous agent deployments, email support. • Best if you’re launching to users but don’t yet need enterprise controls or large‑scale guarantees. Scale (Starts at $500/mo) • Price: starting at $500/mo. • Intended for scaling and global reach; recommended for ~1,000 concurrent users with room to grow. • Typical limits: effectively unlimited concurrent participants (designed for large scale). • Key features: everything in Ship, plus role‑based access, metrics export APIs, region pinning, security reports / HIPAA compliance, inference discounts. • Best if you need advanced security, compliance, global region controls, and higher SLAs. Enterprise (Custom) • Price: custom / contact sales. • Intended for large organizations needing white‑glove support and volume agreements. • Key features: everything in Scale plus volume pricing (including inference), shared Slack channel, SSO, support SLA, and other custom terms. • Best if you need contractual SLAs, dedicated support, SSO, or negotiated volume pricing. If you want, I can: • Help match your expected traffic pattern (peak vs average, burstiness) to a plan, • Compare which features you’ll need (SSO, HIPAA, region pinning, metrics export), • Draft specific questions to ask sales for Enterprise or Scale pricing. Which option would you like help with next? , with interactive elements
r
Ok, Thanks