hii

Thanks for reaching out, Vishalli. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.

{"message": "Failed to export metrics batch code: 401, reason: \b\u0010\u0012+project data recording is disabled by owner\u001a+\n)type.googleapis.com/google.rpc.BadRequest", "level": "ERROR", "name": "opentelemetry.exporter.otlp.proto.http.metric_exporter", "room": "99b3bb2a-2586-4046-80ec-33e05db016dc", "pid": 11507, "job_id": "AJ_Y7mcUym9bNNK", "room_id": "RM_S2afofSUsyfy", "timestamp": "2026-05-22T071350.410804+00:00"}

Thanks — I see the 401 error saying “project data recording is disabled by owner” when the OpenTelemetry metric exporter tried to upload metrics for room 99b3bb2a-2586-4046-80ec-33e05db016dc. I can help get this resolved. Quick checklist to fix this: • Confirm you (or your account) have Admin permissions on the LiveKit Cloud project. Non-Admin roles cannot enable observability. • In the LiveKit Cloud dashboard, open the project → Settings → Data and privacy and enable project data recording. • If you enable at the project level, ensure the agent/session isn’t explicitly disabling recording (e.g.,

record=False

or a

record

object that turns off

metrics

,

logs

, or

audio

). • Verify your SDK version meets the minimums (Python Agents SDK 1.3.0+; Node SDK 1.0.18+). Older SDKs don’t support observability. • After enabling, wait up to ~5 minutes for data uploads; if an agent crashed or shut down abruptly, upload may still fail. If you want, tell me: • Which project ID you’re using (or confirm you have Admin access), • SDK and version, and • whether the agent/session code sets

record

or

record=False

. I’ll guide you through the exact steps once you share those details. Sources: Streamline troubleshooting with Agent Observability | LiveKit | Why is my Agent insights data missing? | LiveKit, with interactive elements