Upgraded from build to ship plan, but my limits (t...
# ask-aia
alert-guitar-55655
04/30/2026, 12:26 PMUpgraded from build to ship plan, but my limits (transcode minutes for ex) are not updated still. How long does it usually take
t
tall-airline-16756
04/30/2026, 12:26 PMThanks for reaching out, Deep. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
04/30/2026, 12:26 PMThanks — you're asking how long it takes for limits (like transcode minutes) to update after upgrading from Build to Ship.
Limits are applied immediately once the upgrade is processed. If your new limits aren’t showing:
• Refresh the dashboard or sign out and back in.
• Clear browser cache or try an incognito window.
• Tell me your account email or project/room ID if it still isn’t updated and I’ll check further. Sources: Pricing | LiveKit | https://livekit.com/pricing.md| | Say hello to improved Cloud analytics | LiveKit, with interactive elements
a
alert-guitar-55655
04/30/2026, 12:29 PMemail:anishgarg932@gmail.com
project: p_11aa6nt7h7k
agent: CA_pxftswg3JZyt
I ha dreached transcoding limit due to which i was gettin gegress failed errors during sesisons in the logs. Now that i have upgrade I am stil lseeing htem in the logs. Plus the ui also does not show the new limits
t
tall-airline-16756
04/30/2026, 12:29 PMI don't have the answer you're looking for.
You could also try asking your question:
• in one of the other Slack channels
or
• to https://deepwiki.com/livekit/livekit_composite which is trained on all LiveKit source code
If you find the answer, please post it here to help others!