is it possible to implement inbound voicemail ?
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is it possible to implement inbound voicemail ?
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Thanks for reaching out, Suman. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thanks — regarding your question about implementing inbound voicemail: Yes — you can implement inbound voicemail in LiveKit. • Use silence detection to detect when a caller stops speaking for a set threshold (e.g., 5 seconds) and treat that as voicemail/abandoned call. Track
user_started_speaking
events and measure time since last speech to trigger voicemail handling. • For higher accuracy, combine silence detection with LLM-based voicemail detection (analyze audio/text to distinguish a human from an automated voicemail greeting). • This isn't a single built-in "voicemail" feature, but the building blocks and examples (bank IVR, front desk agent) demonstrate this pattern. Would you like a short code example for silence detection in your platform (JavaScript, Python, or server-side) or guidance on storing/transcribing recorded voicemails? Sources: How to detect and handle silence during calls, with interactive elements