Do you have any idea about enterprise commitments?
# ask-ai
b
Do you have any idea about enterprise commitments?
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t
Thanks for reaching out, Yethu. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thanks — do you mean "enterprise commitments" as in contractual terms (minimum spend/term), support SLAs, pricing/volume discounts, or security/compliance obligations? Tell me which of those (or another area) you care about and I’ll share the exact Enterprise features and options we offer. Sources: Pricing | LiveKit | https://livekit.com/pricing.md| | Pricing | LiveKit | Security Overview | LiveKit, with interactive elements
b
See team approched us regarding commitments $5000 so I wanted to understand what if I am on enterprise and using only 10 hours
t
Thanks — I’m responding about the $5,000 enterprise commitment you mentioned and what happens if you only use ~10 hours. Enterprise plans are custom-priced with negotiated commitments and preferred volume pricing. A $5,000 commitment is typically a minimum spend (annual or quarterly) in the contract. That means you would generally remain responsible for the committed amount even if actual usage (e.g., 10 hours) is much lower, unless the contract includes a clause allowing credits, prorations, or true‑ups for lower usage. Could you tell me: • Is the $5,000 quoted as an annual or quarterly commitment? • Do you have a contract or quote that mentions refunds, credits, or usage reconciliation? With those details I can explain the likely billing outcome and suggest concrete negotiation points you can raise (e.g., lower minimum, usage-based true-ups, or trial period). Sources: Pricing | LiveKit | https://livekit.com/pricing.md| | Pricing | LiveKit | LiveKit Inference | Fast, reliable access to voice AI models | LiveKit | Build voice, video, and physical AI | LiveKit, with interactive elements