can i white label sip url? e.g: current sip url is...
# ask-ai
e
can i white label sip url? e.g: current sip url is like: xxxx.sip.livekit.cloud, i want to add my domain sip.yourdomain.com
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t
Thanks for reaching out, Aman. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thanks — you're asking if you can replace the default SIP hostname (e.g., xxxx.sip.livekit.cloud) with your own domain like sip.yourdomain.com. Short answer: You cannot white‑label the inbound SIP hostname today. Custom SIP domains for inbound endpoints are not currently available across plans. What you can do instead: • For outbound/ programmatic calls, you can specify a custom SIP hostname via the
sip_connection
parameter (for example in
WarmTransferTask
) to originate from a custom SIP domain or hostname and provide custom transport/auth details. See the warm transfer docs for that option: https://docs.livekit.io/agents/prebuilt/tasks/warm-transfer/ If you'd like, tell me whether you need the custom domain for inbound calls, outbound calls, or both — and your use case — and I’ll suggest the best workaround. Sources: Pricing | LiveKit | WarmTransferTask | LiveKit Documentation, with interactive elements