what is Concurrent agent sessions?
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magnificent-island-84572
04/05/2026, 10:40 PMwhat is Concurrent agent sessions?
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tall-airline-16756
04/05/2026, 10:40 PMThanks for reaching out, onyii5119. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
04/05/2026, 10:40 PMThanks — I’m happy to clarify.
A concurrent agent session is a single live interaction between an agent and an end user. Each active interaction an agent is handling counts as one concurrent session — so if an agent is on 10 simultaneous calls or conversations, that equals 10 concurrent agent sessions. This counts real-time simultaneous usage across all deployed agents.
Sources: Pricing | LiveKit | Pricing | LiveKit, with interactive elements
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