What is an effective way to give the agent a knowl...
# ask-aim
most-dawn-67700
04/05/2026, 11:21 AMWhat is an effective way to give the agent a knowledge base?
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t
tall-airline-16756
04/05/2026, 11:21 AMThanks for reaching out, Fancy. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
tall-airline-16756
04/05/2026, 11:21 AMThanks — you're asking how to give an agent a knowledge base. Do you mean:
• Attach a searchable document store (FAQ / docs) the agent can query at runtime, or
• Upload a static corpus the agent is fine-tuned or embedded against, or
• Integrate a third‑party knowledge-management system (e.g., Zendesk, Confluence, SharePoint)?
Tell me which of the three (or describe your setup and goals: real‑time updates vs. offline training, size of content, security/PII concerns). I’ll then recommend the most effective approach and step‑by‑step options.
, with interactive elements
m
most-dawn-67700
04/05/2026, 11:23 AMDo you have some code samples for these three scenarios?
t
tall-airline-16756
04/05/2026, 11:24 AMThanks — I’ll share concise code samples for each scenario: (1) a searchable document store (RAG), (2) a static corpus loaded at init (embeddings/fine-tune), and (3) querying a third‑party KM system via a tool. Tell me if you prefer Python or TypeScript for the samples; I’ll return the chosen language.
Sources: External data and RAG | LiveKit Documentation | Pipeline nodes and hooks | LiveKit Documentation, with interactive elements