Thanks — I’m sorry you’re seeing your account still show “build” after paying for the Ship plan. I can help get this corrected. To investigate quickly, could you share one of the following (please paste it here): • The email address used for the account, or • Your organization or account ID, or • The invoice number and the last 4 digits of the payment method shown on the invoice Also please confirm: • The date you made the payment, and • Whether you received any payment confirmation from your bank or card issuer Once you provide one of those identifiers and the payment date, I’ll look up your account and get this status updated or explain what’s blocking the change. If you’d prefer not to paste sensitive payment data here, tell me which identifier you can share and I’ll proceed with that. , with interactive elements