can i use the same phone number to do outbound and...
# ask-ai
o
can i use the same phone number to do outbound and inbound calls using livekit cloud and telnyx?
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Thanks for reaching out, fernando. I'm an AI assistant and I'm here to help. Give me a moment while I research this topic.
Thanks — I’m responding to your question about whether the same phone number can be used for both outbound and inbound calls with LiveKit Cloud + Telnyx. Short answer: Yes. You can use the same phone number from Telnyx for both making outbound calls and receiving inbound calls when it’s configured as a SIP trunk with LiveKit Cloud. What this means and what to check: • LiveKit supports SIP trunking so a single provider trunk (Telnyx) can handle both inbound and outbound call flows. • Make sure your Telnyx number is provisioned and routed to the SIP trunk you configure for LiveKit. • Configure the LiveKit telephony/SIP settings so inbound calls from Telnyx are delivered to your LiveKit agent/room, and ensure LiveKit is authorized to originate outbound SIP calls using that trunk/number. • Verify any Telnyx-specific settings (call routing, SIP credentials, and caller ID configuration) so outbound calls present the expected phone number and inbound calls are forwarded to LiveKit. If you’d like, I can help with the next step — which would you prefer? • Step-by-step checklist to configure Telnyx + LiveKit for bidirectional calling. • Troubleshooting items to verify if you’ve already set this up but it’s not working. • Specific Telnyx settings you’re seeing (share the SIP trunk name or relevant config) and I’ll point out what to change. Sources: Agents telephony integration | LiveKit Documentation | LiveKit Phone Numbers | Connect voice agents to phone lines | LiveKit | sip | livekit/livekit_composite | DeepWiki, with interactive elements