Hi team,
We're seeing an issue where the 200 OK for one of our SIP INVITEs is not arriving at our public IP (
13.205.190.16:5060), even though your side confirms it was sent.
We have two calls from around the same time today for comparison:
• LiveKit ID: SCL_oLtoYdcZaxfU | SIP Call-ID: fb15a94d... (14
5928 IST) — 200 OK received
• LiveKit ID: SCL_U2sptbtzMuoQ | SIP Call-ID: 0e15a079... (15
0014 IST) — 200 OK not received
Since you've confirmed the 200 OK was sent for both, the response appears to be getting lost somewhere between your end and our public IP.
Could you help us with the following for the failing call (SCL_U2sptbtzMuoQ):
1. What destination IP and port was the 200 OK sent to?
2. Are there any errors or anomalies logged on your side after sending it?
Thanks