Hey there. We're having an issue where a subset of...
# telephony
q
Hey there. We're having an issue where a subset of our calls have strange, garbled audio for ~500ms at call initiation time. Does anyone recognise this (fairly distinct) sound / know of a culprit? Thanks in advance for any support!
t
Hi Luca Frost, ⚠️ This channel will be deleted soon ⚠️ Please use our new community at https://community.livekit.io for technical discussions and to post technical questions. The Slack community is not going away, but we are migrating technical questions to our new forum. Please see full details here.
g
what are you using for telephony on those calls? Might be related to the SIP handshake timing
q
Hey @gray-napkin-98176 - We're using Twilio. I'd also considered the SIP handshake, but from what I read online I thought that happened before the call was connected (i.e., before ringing stops)?