Hi

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I'm using Genesys with LiveKit Cloud, I want to do SIP refer from livekit cloud to Genesys. The Genesys trunk has a SIP Access Control, so I need to whitelist the IP that LiveKit Cloud sends the REFER request, where can I find the list

Thanks — this is helpful. I’m responding about where to find the source IPs for SIP REFER requests from LiveKit Cloud to your Genesys trunk. I need a few quick details so I can find the correct IPs (or advise next steps): 1. Are you using LiveKit Cloud (managed) or a self‑hosted LiveKit deployment? 2. If LiveKit Cloud, which region/cluster is your project running in — or can you share your project ID? 3. Do you need the source IP(s) for SIP REFER signaling only, or for all outbound SIP signaling and media from LiveKit to Genesys? 4. Does your Genesys SIP Access Control require single IP addresses, CIDR ranges, or will it accept a DNS name/FQDN? 5. Do you have any Genesys trunk configuration details or a support ticket reference that should be included? 6. Do you have a timeline for when this needs to be whitelisted? Once you reply I’ll either provide the exact IP(s)/ranges for your region or escalate internally with the precise details you give so we can get you the authoritative list quickly. , with interactive elements

IPs for outbound SIP REFER signaling only the project in us‑east region IP or CIDR addresses

Thanks — I can get this for you. I need one required detail and a couple optional ones to provide the correct IP(s). Required (please provide) • Your LiveKit Cloud project ID for the us‑east project (IP assignment can be project/cluster specific). Optional (helps speed things up) • IPv4 only, or do you need IPv6 as well? • Do you prefer single IP addresses or CIDR ranges when both are available? • Any deadline for when the whitelist must be in place? Once you share the project ID (and optional preferences), I’ll return the outbound source IP(s)/CIDRs used for SIP REFER signaling from your us‑east project — or escalate internally to retrieve the authoritative list tied to your project. , with interactive elements

IPv4 only CIDR ranges

I don't have the answer you're looking for. You could also try asking your question: • in one of the other Slack channels or • to https://deepwiki.com/livekit/livekit_composite which is trained on all LiveKit source code If you find the answer, please post it here to help others!