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Sometimes my agent stops recognizing people in production. No speech recognition at all, so the session gets stuck.
We are using Android and iOS Livekit clients. When this happens there are no logs pointing to anything failing. We are using deepgram flux as STT

Hi Marcel Pallares,

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Nothing, I just checked (I did not know they had logs)

any indication they received the audio for transcription

I can see in Livekit observability that there are no transcripts being generated, however I can hear the user talking

Hm, then something with the mobile client - which would need instrumenting the livekit sdk to figure out

because it seems audio is not reaching deepgram

you can confirm by trying a different stt provider

CleanShot 2026-03-10 at 13.40.48.png

the issue is I cannot replicate it easily, it's happened sometimes to me but very rarely

Ok, the livekit team can help debug this then, share the problematic call ids with them

I will share it in the community, let's see, thanks for chiming in!