Thanks — I can see you’re getting a Twirp permission_denied error saying “whatsapp call is not enabled for this project,” and you’ve already asked support for connector access but haven’t received it. I’m sorry this has been unclear and frustrating. Short answer: WhatsApp calling is not enabled for your project (the error message is explicit about that). The available LiveKit telephony documentation describes SIP-based telephony (SIP trunks, inbound/outbound calls, dispatch rules), but it does not list WhatsApp calling as a supported, self-service feature for standard projects. What you can do next • Confirm the exact project and request details so I can help investigate: ◦ Project ID (or the name you used when you requested connector access) ◦ Date you requested WhatsApp connector access and any ticket/reference number you were given • While you wait for connector provisioning, consider SIP-based telephony as an alternative to connect phone calls to rooms. SIP integration is documented and can be used immediately if that meets your use case. If you share your Project ID and the support request reference here, I can review what’s recorded and help clarify whether WhatsApp calling is a special-provision feature for your account or if there’s another path (like SIP) that will meet your needs. Sources: Agent speech and audio | LiveKit Documentation | Agents telephony integration | LiveKit Documentation | Accepting calls overview | LiveKit Documentation | Slack Etiquette