Yes, I’ve seen this before with self-hosted LiveKit setups.
When calls dispatch instantly locally but are delayed in production, it’s usually due to network latency, TURN/STUN misconfiguration, firewall rules, or region mismatch between the agent server and LiveKit node.
I can help you debug this end-to-end (ICE gathering time, SIP/TURN routing, retries bottleneck, and infra placement) and get your outbound dispatch time back to near-instant in production.
@adorable-petabyte-73906