Hi Guys, Looking for some insights on EOU delay la...
# telephonym
mysterious-airport-66007
02/25/2026, 12:53 PMHi Guys, Looking for some insights on EOU delay latency
My Livekit agent is hosted in South Asia (Mumbai) region and I have a UK twilio phone number and I am using it to connect to other numbers in the UK. I have recently started logging the metrics and I have realised that the EOU delay is around 0.9 to 1 second. The docs says it should be lower than that, is it because of something from Livekit side or is it because deployment region is far from SIP region ?
mysterious-airport-66007
02/25/2026, 1:27 PM{"chat.item":{"message":{"id":"item_c992c75d4262","role":"USER","content":[{"text":"I'm looking around Hyderabad."}],"transcriptConfidence":0,"metrics":{"startedSpeakingAt":"2026-02-24T214539.430Z","stoppedSpeakingAt":"2026-02-24T214541.078Z","transcriptionDelay":0.9767072200775146,"endOfTurnDelay":1.0167834758758545,"onUserTurnCompletedDelay":0.000002803999905154342},"createdAt":"2026-02-24T214542.096Z"}},"room_id":"RM_ryr8z5Q6cy8c","job_id":"AJ_8RQuTg5q6SYd","logger.name":"chat_history","lk.id":"97e3c44d-fc09-7155-6b7e-8b56d75ae270"}
l
lively-winter-88668
02/25/2026, 2:42 PMAlmost certainly this is related to your UK number, why would you not use an endpoint in India? FWIW we have a recent field guide that talks about building performance voice agents in India: https://livekit.io/field-guides/guide/building-performant-voice-agents-india
a
alert-architect-29784
02/26/2026, 6:12 PM@mysterious-airport-66007 If your traffic is in UK, why deploy the agent in India region at all?
Would it not make sense to deploy it closer to the telephony provider's EU PoP?
💯 1